OpenTable is hiring a
Analyst

Summary

Join OpenTable, a leading hospitality company, as an Analyst to support sales and services programs in North America. You'll work with cross-functional teams to deliver data-driven insights and make recommendations. The ideal candidate has experience manipulating large datasets, excellent communication skills, and knowledge of Salesforce.

Requirements

• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred
• Proficiency with SQL and database management
• Experience with data visualization tools
• Operational experience in measuring and improving efficiency, utilization, scale initiatives etc
• High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth
• Strong verbal and written communication skills; including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Knowledge in Salesforce and Microstrategy a plus
• Experience with support analytics a plus
• 1-3 years of experience in analytics, operations, or strategy role

Responsibilities

• Sophisticated analytics to support global Sales and Services decisions
• Prepare & present data analysis for audiences ranging from field sales members to senior leadership
• Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Manage and enhance pre existing data sets that are used to help leadership make decisions
• Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimisation and training
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
• Data management & process creation related to new products, features, and acquisitions

Benefits

• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings