Application Engineer

Summary

Join Arc'teryx as an Application Engineer, Salesforce Marketing Cloud and play a crucial role in developing, deploying, and maintaining marketing application platforms. Collaborate with cross-functional teams in an agile environment to meet business needs. Contribute to architecture, design, and technology strategy. This remote-friendly role (Canada, PST) involves collaborating with a small, collaborative team. Responsibilities include developing solutions, maintaining existing systems, creating marketing materials, building configurations, performing system maintenance, mentoring junior developers, and engaging in continuous learning. The role requires a bachelor's degree, 3+ years of Salesforce Marketing Cloud experience, specific certifications, and proficiency in various technologies.

Requirements

• Have a bachelor’s degree or post-secondary education in Computer Science, Engineering, or a related field
• Have 3+ years of experience as a Salesforce Marketing Cloud Developer or equivalent role
• Come from an extensive email development background
• Have knowledge and experience building responsive HTML emails that follow industry best practices and testing emails using Email on Acid and/or Litmus
• Have completed the Marketing Cloud Consultant and Marketing Cloud Developer certifications
• Have experience using AMP script, SQL, SSJS, HTML and CSS
• Have familiarity with tagging and tracking mechanisms including, UTM’s, Google Analytics, Pixels
• Have intermediate experience with SQL in Salesforce Marketing Cloud
• Have a proactive attitude to platform enhancements
• Build strong test scripts and thoroughly test your solutions
• Enjoy debugging and have excellent problem-solving skills
• Have strong attention to detail and ability to create & follow documentation
• Have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practices

Responsibilities

• Collaborate with senior engineers to develop and implement solutions ensuring high-quality, timely delivery
• Support the maintenance and documentation of existing solutions, ensuring they remain robust and scalable
• Create custom emails, templates and Cloud pages with HTML and CSS that render properly across different email clients, different devices and dark mode
• Build configuration changes including (but not limited to): Automation Studio, Journey Builder, integrations, API’s, Email Studio, Audience Builder, and subscriber management
• Build, utilize, and configure any Marketing Cloud customizations for Marketing Cloud Personalization and Data Cloud
• Perform proactive system maintenance and monitoring including security reviews, release updates, email monitoring, and optimizer
• Assist in coaching and mentoring junior developers, fostering their growth and development within the team
• Engage in continuous learning and exploration of new technologies to enhance our digital properties and improve efficiency
• Participate in code reviews, providing and receiving constructive feedback to maintain code quality and consistency
• Provide documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams
• Focus on growing and building scalable solutions on our Marketing environments
• Collaborate with teams across Arc’teryx on projects that push our guest experience to an omni channel single source of truth record
• Develop personalized use cases in collaboration with our Data Cloud and MCP teams
• Maintain our growing suite of Salesforce and other vendor products which include Data Cloud, Marketing Cloud Personalization, and Marketing Cloud Engagement

Preferred Qualifications

• Have experience in data cloud or marketing cloud personalization tools and Data Cloud certifications(s)
• Have excellent communication and influencing skills
• Have excellent time management skills with the ability to plan and meet deadlines
• Have a passion for Salesforce technology and continuous improvement
• Are proactive in identifying the root cause of issues and developing solutions
• Remain highly flexible and adaptable when faced with ambiguity
• Effectively balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Benefits

• $82,000 - $112,000 a year
• Competitive bonus program