Application Engineer

Summary

Join GuidePoint Security as an Application Engineer and work on cutting-edge information technology and information security solutions. You will design, develop, and maintain internet/intranet applications, automate processes, develop new technologies, and integrate disparate systems. This role requires strong communication skills and the ability to define application and integration solutions based on user requirements. You will develop and support applications, ensuring functionality and effectiveness. Accountability for delivered platforms and adherence to IT best practices are crucial. Continuous learning and effective communication are essential. The position offers a remote work option with some travel and a comprehensive benefits package.

Requirements

• Experience with administering and enhancing SaaS applications such as Salesforce
• Experience developing interfaces to existing applications using REST APIs
• Experience with middleware integration tools such as Workato
• Experience with ticketing systems such as JIRA
• Bachelor’s in Computer Science, another relevant discipline, or equivalent experience
• 7+ years of development and integration experience

Responsibilities

• Demonstrate strong interpersonal, verbal and written communication skills
• Define application and integration solutions by analyzing user requirements; envisioning system features and functionality and gaining user acceptance through detailed acceptance criteria
• Ability to own applications responsible for to drive innovation and results
• Document process and data mappings to provide clear definition for solutions
• Develop applications and interfaces by coordinating cross-functional requirements, schedules, and activities, contributing to team meetings, testing and troubleshooting development and production issues across multiple environments and operating platforms
• Drive simplicity in design to support highly configurable, scalable and reliable solutions
• Provide development and support assistance to ensure applications and interfaces are functional, effective and available
• Demonstrate ability to provide exceptional customer service to the GuidePoint user base including developing documentation and training content
• Take accountability for the platforms and functionality being delivered including delivering on all scheduled project and release tasks, enhancements, and support requests
• Adhere to standards and IT best practices, including but not limited to system, design, operational effectiveness, installation, and security
• Maintain job knowledge by researching new technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Be willing to accept changes in the organization and adapt to changes through learning and communication
• Communicate progress, challenges and issues to management in an effective, consistent and timely manner
• Provide after-hours support as required
• Other duties as assigned

Preferred Qualifications

Applicable certifications are a plus

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option