Applications Engineer

Summary

Join ZwitterCo as an experienced Applications Engineer and become a key contributor to the successful application of our cutting-edge membranes across various industries, focusing on food processing and specialty applications. This role involves both internal and external responsibilities, serving as a subject matter expert on membrane implementation and integration. You will leverage your deep experience in crossflow filtration system design and membrane process integration, particularly within dairy membrane operations. The position requires collaboration across functions in a fast-paced environment and a passion for membrane technology. You will support early-adopter customers and contribute to internal knowledge through research and data gathering. ZwitterCo offers a competitive compensation package and benefits.

Requirements

• A university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role
• 5+ years of experience supporting crossflow membrane systems in an applications engineering role is required
• Technical expertise in the design, membrane selection, and operation of membrane systems within food processing plants
• Practical knowledge of technical issues and concerns that are unique to food processing membrane applications
• Familiarity with current product lines for RO/NF/UF membranes common in the market
• Excellent communication skills, both written and oral

Responsibilities

• Build expertise in technical subject matter for ZwitterCo products and targeted applications/markets and serve as a subject matter expert for end users and/or customers
• Partner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and risk
• Provide post-sales technical support for partners and end users to ensure customer success, including visits to customer sites to check on product performance or troubleshooting
• Assist with the development of process and system design guidelines for integration and fabrication partners in target applications/markets for spiral-wound membrane products
• Contribute to the internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance data
• Develop customer proposals which include providing a design and cost estimation for membrane systems using internal tools and datasets
• Provide in-person and online technical training for OEM engineers and/or end users
• Evaluate, mitigate, and communicate technical risks associated with new applications, projects, and/or partners
• Assist with authoring technical guidance documents and give oral/written presentations to customers, industry partners, and ZwitterCo business leaders as needed

Preferred Qualifications

• A degree in chemical, environmental, or mechanical engineering is preferred
• Comfort with some degree of public speaking (hosting training, webinars, etc) is strongly preferred

Benefits

• Compensation will be commensurate with experience and include equity and benefits
• This full-time position will be located in Woburn, MA, or remotely within the US for highly qualified non-local candidates
• Travel for this role is expected to be up to 25%, mainly consisting of customer success site visits and conferences. Most travel is expected to be short (2-3 nights away)