Appointment Setter

Summary

Join BAD Marketing as an Appointment Setter and play a vital role in building our sales pipeline. You will engage with potential clients via phone, email, and online chat, qualifying leads and scheduling meetings for our sales team. This critical role ensures our sales reps meet promising prospects, driving revenue and achieving company goals. Responsibilities include lead qualification, appointment scheduling, CRM management, follow-up, collaboration with the sales team, and outbound prospecting. You will need strong communication skills, CRM proficiency, and organizational abilities. Experience in appointment setting or customer service is a plus. BAD Marketing offers comprehensive benefits, including health insurance, unlimited PTO, paid holidays, and professional development opportunities.

Requirements

• Strong communication skills, both written and verbal, with a friendly and professional tone
• Comfortable using CRM tools and scheduling software (e.g., Salesforce, HubSpot, Calendly)
• Ability to handle objections and engage in light sales conversations to nurture prospects
• Detail-oriented with strong organizational skills
• Ability to work independently and collaborate within a team

Responsibilities

• Lead Qualification: Engage with inbound leads, assess their needs, and qualify prospects based on established criteria
• Appointment Scheduling: Coordinate and schedule appointments for the sales team, ensuring optimal timing and clear communication
• CRM Management: Maintain an updated CRM system with accurate prospect information and appointment details
• Follow-Up: Send confirmation emails, reminders, and follow-ups to ensure timely attendance and rescheduling when needed
• Collaborate with Sales Team: Share insights and feedback on prospects to ensure alignment and improve conversion strategies
• Outbound Prospecting: Reach out to cold leads to introduce our products/services and set up initial consultations
• Performance Metrics: Meet or exceed daily, weekly, and monthly appointment-setting targets

Preferred Qualifications

• Proven experience in appointment-setting or customer service is a plus
• Experience in an online sales or digital marketing environment is preferred but not required

Benefits

• Comprehensive health, dental, and vision insurance plans (US Residents Only)
• Unlimited PTO
• Paid US Holidays
• Opportunities for professional development and advancement within the organization
• A collaborative and innovative work environment with a focus on creativity and results