AR Billing Associate

Summary

Join our team as a fully remote Accounts Receivable (A/R) associate, based in Central America or Mexico! This role involves creating invoices, providing customer service, resolving A/R discrepancies, and researching unbilled balances. You will maintain customer details in NetSuite and Excel, create sales orders and invoices, and reconcile customer orders, billing, and payments. The position requires strong analytical and time management skills, proficiency in MS Office 365 (especially Excel), and 3+ years of relevant experience. We offer a competitive compensation package, a fast-paced environment, professional growth opportunities, and 1-on-1 coaching.

Requirements

• Possess an AA or BS/BA degree in Accounting or related field
• Have 3+ years of relevant experience in accounts receivable processes
• Demonstrate strong analytical skills
• Possess excellent time management skills and the ability to uphold/meet deadlines set-forth
• Be proficient in MS Office 365 with strong Excel skills

Responsibilities

• Maintain customer details in NetSuite ERP as well as Excel spreadsheets
• Create and enter Sales Orders and invoices using several systems for global customers
• Research and reconcile customer orders, billing and payments
• Facilitate the timely identification and resolution of Customer’s Claims and Deductions
• Respond to Customer inquiries and ensure timely resolution of issue
• Conduct intensive collection activities and follow-up of overdue
• Attend to Customer’s queries and ensure timely resolution of issue
• Participates in various Order to Cash Continuous Improvement initiatives or Projects
• Investigating and resolving any irregularities or enquiries
• Assisting in general financial management and analysis
• Performs other related duties as assigned

Preferred Qualifications

• Be a strategic and forward thinker in regards to process improvement
• Possess excellent analytical and problem-solving skills
• Demonstrate commitment to accuracy and attention to detail
• Be highly organized and a proficient multi-tasker
• Show a willingness to be “hands-on” as necessary

Benefits

• Full time positions with the potential for overtime
• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development