Associate Account Manager

Summary

Join DoubleVerify as an Associate Account Manager in London and contribute to the company's mission of delivering high-quality digital media solutions. This entry-level position provides internal support for Account Managers, overseeing aspects of internal reporting, campaign setup, and billing. The ideal candidate is highly organized, detail-oriented, and able to meet daily deadlines.

Requirements

• Bachelor’s Degree or equivalent/higher level of education
• Fluent English language
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can- do”approach
• Proven communication skills (written & verbal)
• Experience with Microsoft Office, specifically Excel

Responsibilities

• Responsible for proactively managing the day-to-day activities of assigned accounts
• Provide internal support to his/her Account Managers
• Complete work within appropriate SLA/deadline on a daily basis: setting up distribution reports, campaign set up, compiling internal campaign trackers, entering in delivery etc
• Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues
• Facilitate and ensure contract billing process is administered with quality in a timely manner
• Manage and/or participate in ongoing process improvement initiatives