Remote Associate Director

Summary

Join Rocket Travel by Agoda as an Associate Director of Supply Strategy and own the supply optimization strategy across all verticals for our white label business. In this role, you'll manage supply relationships within our Booking Holdings companies and act as the external supply expert for both our existing partners and new business prospects.

Requirements

• You have 10+ years of relevant experience, preferably in B2B2C, supply management, or travel
• You demonstrate exceptional organizational skills with the ability to manage multiple tasks and projects efficiently, ensuring timely completion and high-quality results
• You exhibit strong communication skills, both verbal and written, to effectively collaborate with team members, stakeholders and clients, ensuring clear and concise information exchange
• You prepare and deliver complex presentations with a well-defined strategy and synthesized takeaways to large internal and external business and technical audiences
• You display outstanding prioritization skills to effectively manage competing deadlines and allocate company resources and your time efficiently, ensuring that focus is on critical and impactful projects
• You have excellent data skills and a proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• You are outcome-driven, providing specific instances of when and how to hit KPIs
• You always put the customer front and center. Customers can be a traveler, partner, or even colleague. You ensure a focus centered around solving pain points
• You have strong skills with key business tools, SQL knowledge is a must
• You understand business objectives. You establish goals for yourself, your supply partners and internal counterparts. In negotiations, you understand tradeoffs and work to create the best deal for all parties
• You have a keen knowledge of technology and product development with the ability to vary your communication based on the audience, both internal and external
• You continuously seek feedback. You have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives

Responsibilities

• Analyze existing supply to define business outcomes and constantly assess areas of improvement, and then act on that analysis
• Establish Supply KPIs to guide measurements of success and track progress along the way, reporting internally and externally on what is working well and where help is needed
• Own Supply relationships with Booking Holdings companies
• Lead Commercial efforts to source and negotiate commercial terms for new supply in partnership with sister companies or uniquely for Rocket. Directly or indirectly support negotiations, creating aligned economic structures
• Manage new and existing hotel rate channels within a complex, internal system and collaborate with sister brands on the creation of new rate channels that meet the unique needs of our partners
• Act as the thought leader externally, collaborating with partnership and business development team members to serve as the supply expert at Rocket during partner QBRs, supply extension negotiations and new business pitches
• Partner with product and engineering teams to define and deliver product features, tests, enhancements, and launches related to supply. Facilitate clear communication between external suppliers and internal teams
• Oversee supply related special programs, projects and promotions that enhance existing partner or future prospect partnerships with RTA
• Implement, improve and manage processes around supply escalations across all verticals and issue types to ensure timely responses and remediations
• Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results

Benefits

• Competitive compensation package including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance
• Total Compensation is based on experience - Salary: The starting point for base salary is $130,000 Bonus: up to 25%
• Can have a hybrid work schedule