Associate Director

Summary

Join Spring Health as the Associate Director, Substance Use Disorder Programs, a fully remote position leading the growth and expansion of SUD programs within Specialty Care. Reporting to the Senior Director, you will serve as the clinical lead for SUD providers and oversee program development, outcome tracking, and team performance. Collaborate with various teams to enhance program KPIs, develop health plan integrations, and support sales efforts. Success involves launching new services, maintaining clinical quality, and scaling existing SUD services. This role requires a behavioral health license, extensive SUD experience, and expertise in evidence-based treatments. A competitive salary and benefits package are offered.

Requirements

• Licensed behavioral health practitioner (psychologist, social worker, therapist, or counselor)
• Must have experience in direct care provision of substance use disorders (SUD)
• Must have experience with evidence-based treatments for SUD , including extensive training and experience in harm reduction, recovery-oriented,  and abstinence-based models and a working knowledge of the American Society of Addiction Medicine (ASAM) Criteria
• Must be data driven and research-informed
• Must have experience working on interprofessional teams to manage patient care (e.g. psychiatry, peer support, case management, nursing, etc)
• Must have experience in clinical program management
• Must have experience with clinical program design and implementation including experience collaborating with Product teams to build care team tools
• Must have 3+ years of experience managing clinical teams with demonstrated ability to inspire and lead a high-performing and highly-valued team
• Knowledge of and experience with healthcare systems including health plans
• Comfort with EHRs and electronic case management tools
• Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.)
• Proactive approach to project management
• Experience developing creative solutions to complex problems
• The ability to travel to NYC Headquarters 2x per year

Responsibilities

• Serve as clinical lead for SUD providers, peer recovery, and care navigation teams
• Lead design and development of comprehensive SUD treatment programs and scaling the existing program
• Lead tracking and reporting on program outcomes
• Monitor and drive team performance on KPIs, including engagement in care
• Partner with Business Strategy, Product and Operations team members to drive program KPIs
• Develop integrations with health plans and build referral channels for identifying and routing members to care
• Support sales and account management teams as clinical expert
• Manage external partner provider relationships
• Launch net new services for our existing SUD program by EOY
• Maintain clinical quality and utilization outcomes of our SUD program
• Scale existing SUD services

Preferred Qualifications

• Preference for experience with highly acute populations in higher level of care settings (e.g. IOP, PHP, Residential, Inpatient/Detox)
• Preference for experience providing direct clinical care to both adults and adolescents SUD
• Startup experience strongly preferred

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes