Associate Director of Asset Management and Fulfillment

Summary

Join SI-BONE, a leading medical device company, as the Associate Director of Fulfillment, leading global fulfillment operations and ensuring timely product delivery. Oversee fulfillment execution, asset and loaner kit management, and field inventory performance. The ideal candidate is a data-driven leader with experience building high-performing teams in the medical industry. Responsibilities include managing fulfillment processes, overseeing asset and loaner kit management, and driving continuous improvement. The role requires a Bachelor's degree in a related field, 10+ years of progressive experience in the medical industry, and demonstrated expertise in field inventory and surgical kit logistics. The position offers a competitive salary range of $130,000-$165,000, along with bonus and stock options.

Requirements

• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field; advanced degree preferred
• 10+ years of progressive experience in medical industry, with at least 3 years in a senior leadership role
• Demonstrated expertise in field inventory, asset control, and surgical kit logistics
• Experience working in FDA/GMP-compliant environments and with ERP and inventory tracking systems (e.g., QAD, Oracle, and/or SAP)
• Proven success building and developing high-performing teams
• Strong analytical, communication, and cross-functional collaboration skills

Responsibilities

• Lead all order fulfillment processes across commercial, clinical, and consignment channels
• Ensure timely shipment and return of surgical kits, instruments, and implants with a focus on accuracy, traceability, and compliance
• Oversee global assignment, tracking, and retrieval (when necessary) of company-owned surgical assets and capital instruments
• Partner with internal stakeholders to maintain asset visibility and minimize write-offs or losses
• Drive end-to-end loaner program performance including planning, kitting, delivery, returns, refurbishment, and availability ensuring field readiness and procedural support across all territories
• Manage fulfillment and control of loose implant requests and other non-kitted inventory, maintaining tight inventory accuracy and approval workflows
• Own the monthly review of field utilization data to validate billing accuracy, ensure timely reconciliation, and drive alignment between operations, sales, and finance
• Support operational budget development and adherence
• Monitor performance metrics, fulfillment SLAs, and inventory turns to drive continuous improvement and cost-efficiency
• Build, coach, and retain a high-performing asset management team
• Foster a culture of accountability, collaboration, and excellence in service delivery
• Own core fulfillment processes and related SOPs
• Identify opportunities to streamline operations, reduce cycle time, and improve internal controls through Lean or Six Sigma practices

Preferred Qualifications

• Deep understanding of the surgical loaner model and its impact on commercial performance
• Ability to drive alignment across all cross-functional teams including but not limited to: Operations, Sales, Finance, Product, Marketing, Quality, Engineering, and Clinical teams
• Hands-on leadership style, with a bias for action and process ownership
• Comfortable navigating ambiguity in high-growth, fast-paced environments
• Ability to travel up to 15%

Benefits

Bonus and stock