Associate Director of Clinical Content and Education

Summary

Join Ro, a leading direct-to-patient healthcare company, and lead the development and optimization of provider-facing clinical guidelines and training materials. Collaborate with cross-functional teams to ensure content consistency and accuracy, translating clinical strategies into patient-friendly educational resources. Act as a key reviewer and thought partner on various projects, building strong relationships across different departments. In the first 90 days, conduct a comprehensive audit of existing content, identify areas for improvement, and propose a prioritization roadmap. Ro offers a competitive salary and benefits package, including full medical, dental, and vision insurance, 401(k) matching, flexible PTO, and more. The position offers flexibility to work remotely anywhere in the US, with in-person collaboration opportunities.

Requirements

• MD/DO/NP/PA 3+ years of practicing medicine in a clinical setting
• 5+ years of writing or creating medical or scientific content
• A deep understanding of clinical guidelines and evidence-based care principles
• Strong ability to craft clear, engaging, and medically accurate educational content
• Ability to work cross-functionally with product, medical, and operations teams

Responsibilities

• Lead the development, maintenance, and optimization of provider-facing clinical guidelines and training materials for Ro’s affiliated medical group
• Ensure consistency and accuracy of clinical content in collaboration with cross-functional partners including clinical product strategy, marketing, growth, and product
• Translate clinical strategy and scientific literature into patient-friendly educational materials across formats (written, video, tagline, etc.)
• Use insights from medical experts, product teams, and behavior science principles to create content that supports patients throughout their healthcare journey
• Act as a key reviewer and thought partner on projects led by Clinical Product Directors and Senior Directors
• Build strong relationships across product, operations, and marketing to identify opportunities for content-driven improvements in patient experience and health outcomes
• In the first 90 days: conduct a full audit of current provider and patient-facing content, identify gaps or inconsistencies, and propose a prioritization roadmap for improvements

Benefits

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness