Associate Event Coordinator

Summary

Join SpotMe's team as an Event Support Specialist, contributing to the success of onsite, virtual, and hybrid events globally. You will provide crucial support to participants, manage technical aspects, and ensure seamless event execution. Responsibilities include onsite setup and assistance, virtual speaker coordination, platform monitoring, and client communication. This role requires at least two years of event management experience, proficiency in using event technology, and the ability to travel internationally. A strong technical setup and reliable internet connection are essential. Based in Australia, this role offers potential career advancement to a Project Manager position.

Requirements

• At least two years experience in event management (stage management, speaker coordination, other relevant)
• Demonstrable experience of onsite event management or coordination
• Have a modern computer, equipped with Google Chrome and MS Office
• If using a Mac, Apple M1 Processor and 16 GB RAM
• If using a PC, Intel i7 processor and 16 GB RAM
• Your computer must have an ethernet port or relevant adaptor to allow for a wired connection onsite
• Have a stable Internet connection (wifi / wired), with a bandwidth of at least 20Mbps down, 10Mbps up
• A mobile with 4G / 5G to fallback on if needed
• Eligible to travel internationally
• Clean basic background check
• At least 18 years old
• Based in Australia
• Accessible to a major international airport
• Fluent in English
• Registered as a sole trader, self-employed, or owner and employee of your company, in Australia

Responsibilities

• Provide onsite support
• Provide assistance to participants
• Set up and deliver live interactivity
• Set up and rehearse onsite with the client and AV team before the event
• Facilitate engagement activities
• Act as the primary point of contact with the client onsite
• Update content to the app whilst onsite
• Schedule and deliver speaker briefing sessions
• Participate/Lead the project kick-off and reviews with the project lead and clients
• Run speaker green rooms during live sessions
• Use our powerful Backstage CMS to tailor-make the clients’ apps and to ensure the best participants' experience before, during, and after the event
• Be the main point of contact for the client during live sessions, handling platform updates and user escalations
• Live monitoring of the platform and reporting on the metrics of the event
• Fully manage and deliver small-scale projects

Preferred Qualifications

Fluency in another language is an asset