Onsite Event Coordinator

Summary

Join Fever, a leading tech platform for culture and live entertainment, and help democratize access to cultural experiences. As a Candlelight Concert Coordinator, you will manage all aspects of event production, from pre-production logistics and staff coordination to onsite management and post-event reporting. You will ensure seamless event execution, handle customer queries, and represent the Fever and Candlelight brands professionally. This role requires excellent communication, organizational, and leadership skills, along with experience in event coordination, preferably in the music industry. The position is based in Perth with travel to nearby cities required. Fever is committed to creating a diverse and inclusive workplace.

Responsibilities

• Coordinating the operations and logistics of each event in your City including transportation of equipment to and from the venue
• Creating schedules and advancing key documents to all suppliers and venues staff
• Booking and training staff for all events through our agency staffing partner
• Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
• Overseeing inventory for storage solutions
• Ensuring Event and Incident Report forms are filled in (or ensuring the onsite EM has done so)
• Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)
• Managing scheduled event timings as the main POC onsite
• Implementing new or amended production details, company policies and procedures
• Dealing with customer queries and complaints
• Filling in Event / Incident Report forms
• Encouraging high performance and implementing improvements with in your team
• Providing photographs and feedback after each event to your Project Manager
• Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

Preferred Qualifications

• Previous event coordination experience, preferably music-related
• Excellent face-to-face communication skills
• Highly organized and efficient. Time management skills are key
• Leadership skills and experience managing small teams
• The ideal candidate will have demonstrated proficiency in public speaking
• The role involves travel and a driver's license is essential
• Willing to learn from mistakes and give feedback on ways of improving the Candlelight experience
• Collaborative approach and willing to get hands dirty and work on all required events tasks
• Fluent English speaker
• Strong academic and classical music background are a plus