Summary
Join Skillsoft's Professional Services team as an Associate Learning Project Manager and contribute to the successful delivery of learning solutions. You will manage small to mid-size projects, ensuring on-time and high-quality delivery aligned with client expectations. This customer-facing role involves project coordination, data analysis, and hands-on learning platform administration, including content mapping and curation. Collaborate with internal teams and clients, track project progress, and communicate updates effectively. You will design reports to assess learning program performance and support senior project managers on complex projects. This position offers valuable experience in a fast-paced digital learning environment.
Requirements
- 1β2 years of professional project coordination or project management experience, preferably in a professional services environment with a Bachelorβs degree in Business, Project Management, Education, or a related field (or equivalent work experience)
- Basic understanding of project management methodologies (Agile, Waterfall, or hybrid)
- Excellent organizational and time management skills with a high attention to detail
- Strong interpersonal and communication skills; able to collaborate with cross-functional teams and clients
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Comfortable working in a fast-paced environment and managing multiple tasks simultaneously
- Familiarity with project management tools (e.g., Smartsheet, Asana, MS Project)
- Comfortable working in a fast-paced, virtual environment with cross-functional global teams
- Location: Eastern Time Zone in Canada
- Travel Expectation : less than 10% on average annually
- Be curious and able to learn new concepts, processes, and tools
Responsibilities
- Support and deliver Skillsoft learning & development services such as content mapping, content curation, and similar learning administration tasks/services
- Assist in managing the full project lifecycle of client learning solution implementations, from kickoff through delivery and closure
- Coordinate tasks, timelines, and resources in collaboration with internal teams including instructional designers, content developers, technical support, and client stakeholders
- Track and report project progress, risks, and milestones using project management tools (e.g., Smartsheet, JIRA, or MS Project)
- Facilitate internal and external project meetings, document action items, and follow up to ensure completion
- Communicate project status updates to clients and internal stakeholders in a clear, professional, and timely manner
- Design, generate, and interpret custom reports and dashboards to assess learning program performance and trends
- Ensure deliverables meet quality standards and client expectations before handoff
- Support senior project managers and program leads on complex projects or programs as needed
- Partner with account teams to focus on customer specific program needs
- Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided
- Be accountable and take ownership of their responsibilities and executing autonomously; accepting responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner
- Manage and maintain project record information including project status, timecard and project budget data
Preferred Qualifications
- Exposure and/or hands-on experience with learning management systems (LMS / LXPs)
- Learning management systems administration (such as Percipio, LinkedIn Learning, Pluralsight, Udemy)
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