Associate, Medical Practice Strategy and Operations

Summary

Join Imagen Technologies as an Associate of Medical Practice Strategy & Operations to build foundations for scaling medical practice and deliver high-priority clinical diagnostic imaging operations. The ideal candidate will have strong communication skills, ability to manage multiple work streams simultaneously, and relevant healthcare experience in radiology practice operations.

Requirements

• Track record of independently managing a range of work streams or projects and delivering results in a fast-paced operational environment such as customer support or healthcare
• B.A. degree and at least 2 years of experience preferably in operations, management consulting, healthcare
• Demonstrated ability to improve operational efficiencies
• Excellent problem-solving and analysis skills
• Genuine enthusiasm, curiosity, grit, humility, and ownership in line with Imagen’s mission and vision
• Strong teamwork and collaboration skills

Responsibilities

• Drive performance management solutions that maximize physician efficiency and productivity while maintaining quality
• Ensure diagnostic imaging studies are interpreted in a timely manner to drive daily service delivery for all of our customers
• Own daily monitoring of study volumes and make strategy adjustments to best meet customer contractual turnaround times
• Partner with stakeholders across the organization to coordinate specialist onboarding and offboarding
• Own execution of staffing models and work collaboratively with the business strategy team to ensure proper capacity for forecasted demand
• Communicate effectively, efficiently, and proactively with physicians and partner with stakeholders to build programs to increase physician engagement
• Collaborate in developing and implementing practice strategies to optimize physician retention
• Partner with medical leadership to manage time-sensitive issues with customers and specialists
• Oversee and coordinate high-priority projects to achieve goals of building and scaling the medical practice

Benefits

Remote work