Associate People Operations

Summary

Join Hike and become a crucial member of our People Ops team, where you will blend HR operations with strategic initiatives. This role offers a unique opportunity to enhance your HR skills while contributing to the development of HR fundamentals, employee experience, and company culture. You will play a key role in shaping our innovative people approach. The position requires 2-5 years of relevant experience and a proven ability to implement innovative HR solutions. A data-oriented mindset and strong knowledge of local labor laws are essential. This is a chance for significant professional growth within a dynamic and innovative company.

Requirements

• 2 to 5 years of relevant experience, demonstrating strong performance and delivery in prior roles
• Proven ability to pioneer and implement innovative human resource solutions in complex, evolving business contexts
• Advanced data-oriented mindset, with experience in preparing, maintaining, and presenting sophisticated HR reports, analytics, and dashboards
• Proven experience in payroll processing, compliances, PF, company audits, and insurance administration
• You are detailed and data-oriented with impeccable follow-through
• Strong knowledge of local labor laws and regulations
• Proficiency in HRIS and payroll software
• Efficient oversight of Payroll & PF vendors for accurate processing and compliance
• Ensuring rigorous adherence to audit standards and regulatory requirements are met
• Skilled in facilitating feedback and development, implemented peer perspectives and check-ins to foster a robust feedback culture and support professional growth
• Exceptional ability to prioritize tasks, distinguishing between urgent and important, enabling you to address challenges strategically
• Proven track record in thriving within high-intensity, fast-paced, and evolving environments, demonstrating adaptability to unexpected changes and challenges
• Expert communicator with the ability to convey complex ideas clearly, both in written and verbal formats, to various audiences
• Proficiency with current HR tools & technologies and a willingness to learn new systems to streamline HR processes
• A personal ethos of growth and self-improvement, with a willingness to actively seek feedback for personal development

Responsibilities

• Lead the development and refinement of People Team Policies with a keen focus on statutory compliance
• Develop and implement strategies to enhance employee engagement, fostering a positive work environment
• Take charge of monthly payroll processing, PF operations, ensuring accuracy and compliance with statutory regulations
• Develop plans to enhance day-to-day operations, incorporating insights from employee feedback and industry best practices
• Oversee and optimize HR tools, ensuring their effective utilization for streamlined processes
• Coordinate employee National Pension System (NPS) accounts and manage linking processes to ensure seamless benefits access
• Ensure seamless onboarding and offboarding processes, fostering a positive experience for new hires and departing employees
• Aid in developing and maintaining compensation philosophies, benchmarking, and salary range structures
• Manage various aspects of Employee Stock Ownership Plans (ESOPs) such as initial grants, VESOP, SESOP, ESPP, and top-up programs
• Contribute to the development and enforcement of policies like Prevention of Sexual Harassment (POSH) to ensure a safe and compliant work environment
• Assist in organizing and managing remote working initiatives related to festivals, internal engagement activities and updates along with employee queries
• Support continuous learning opportunities through programs and platforms to nurture employee growth and development
• Coordinate with auditors to facilitate smooth audits, providing necessary documentation and ensuring compliance
• Collaborate with vendors and partners, especially in the realm of insurance, to ensure effective and efficient services for employees
• Manage and track employee Full and Final (FnF) processing and payments post-exit
• Engage in conducting and analyzing surveys like eNPS, quarterly surveys, and People Partnering feedback to gauge employee sentiment and identify areas for improvement
• Coordinate performance reviews, calibration, and appraisals to align with organizational objectives
• Actively participate in cross-functional projects to align People Ops with broader business goals, enhancing the role's strategic impact
• Design and maintain People Analytics to provide meaningful insights to business leaders

Preferred Qualifications

• Experience in a high-growth internet or technology company
• Set up some awesome innovative People Programs/Products and initiatives

Benefits

We have tremendous benefits & perks, including the freedom to work from anywhere as we are a remote-first company