Associate Product Manager

Summary

Join Housecall Pro's product-led growth (PLG) team as an Associate Product Manager. You will build self-serve discovery and conversion experiences to improve customer acquisition and product adoption. This data-driven role requires analyzing data, leveraging customer insights, and executing growth strategies through experimentation and iteration. The ideal candidate is a problem-solver with an entrepreneurial spirit, thriving in fast-paced environments and delivering measurable results. Housecall Pro offers a generous benefits package and a supportive culture focused on employee growth. This role involves collaborating with cross-functional teams to develop and launch products, ensuring their success through continuous monitoring and improvement.

Requirements

• 1+ years experience as an associate product manager or product manager
• Bachelor's degree in related field or equivalent work experience
• Experience with driving A/B experimentation; proficiency in designing, executing, and analyzing tests
• Experience in analytical tools and methodologies to monitor KPIs, analyze user behavior, and identify trends and key opportunities
• Strong communication skills; ability to present data analysis intuitively and simplify complex insights in order to articulate what matters to a wide range of different audiences
• Passionate about identifying user experiences that drive measurable business impact by synthesizing customer and industry insights and working alongside product design
• Proven success in cross-functional collaboration within highly dynamic and cooperative environments
• Skilled at managing multiple projects simultaneously and delivering results quickly and efficiently

Responsibilities

• Help identify market opportunities and contribute to product vision and strategy
• Conduct in-depth interviews, surveys, and market research
• Analyze customer and business data
• Draft and present strategy and product overview documents
• Collaborate with key cross-functional stakeholders (e.g., Design, Analytics, Engineering, Product Marketing, Strategy, and Operations) to inform and validate compelling solutions to the problems/opportunities in your product area
• Support stakeholders with sound design instincts and clear thinking
• Co-create user flows that capture insightful data
• Partner with business and go-to-market functions to refine product (e.g., positioning, pricing, risk management, and operational requirements)
• Conduct user testing to validate solutions
• Effectively plan how to go from idea to delivered product and communicate that plan to others
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team in an agile environment
• Drive the execution of building features and functionality and maintain momentum across stakeholder groups
• Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor usage & performance, recognize irregularities, and perform root cause analysis to solve problems
• Contribute to and support adoption plans
• Rapidly develop post-launch product iterations

Preferred Qualifications

• Previous experience working in a startup or dynamic high-growth environment
• Prior experience working in product-led growth or related discipline; demonstrated ability to drive product growth and adoption, utilizing product management frameworks and best practices

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits
• Equity