Associate Program Compliance Manager

Summary

Join impact.com's compliance team as an Associate Program Compliance Manager and ensure partners adhere to advertisers' promotional requirements. You'll manage compliance cases, serve as a compliance point of contact for clients and agencies, become an expert on impact.com's proprietary Regulated Compliance product, and work with cross-functional teams to deliver exceptional compliance services. You'll also operate as a program compliance subject matter expert internally and externally, assisting senior program compliance managers with strategic initiatives and projects.

Requirements

• 1+ years of customer service and support, ideally in a software application product environment
• Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
• Extremely detail-oriented
• Professional communication skills
• Ability to multitask while under pressure
• Team player, yet able to function and motivate independently

Responsibilities

• Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
• Serve as a compliance point of contact for clients and agencies, providing support and program updates
• Become an expert on impact.com’s proprietary Regulated Compliance product
• Work with cross-functional teams to deliver exceptional compliance services
• Operate as a program compliance subject matter expert internally and externally
• Work alongside senior program compliance managers, assisting with strategic initiatives and projects

Preferred Qualifications

1+ years of compliance/fraud investigations especially in the performance marketing space is a plus

Benefits

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• Technology Stipend
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• 401(k) with company matching