Associate Registrar

Summary

Join American College of Education as an Associate Registrar and become an integral part of the Registration team. You will be responsible for scheduling, registration, and enrollment activities for students, maintaining student records, and providing excellent customer service. A deep understanding of the college's curriculum and graduation requirements is essential. The role requires strong attention to detail, excellent communication skills, and the ability to work both independently and collaboratively in a remote environment. A competitive salary and a comprehensive benefits package are offered. The ideal candidate will demonstrate self-reliance, a positive attitude, and a commitment to the college's B Corp mission.

Requirements

• Have a Bachelor's degree from an accredited college or university. Or an associate degree, plus 3 years of direct experience in a college registration department
• Have 2 years of direct work experience with a college registration department
• Maintain a high level of sensitivity and commitment to the need of diverse populations
• Be able to multitask in a high stress, fast-pace environment while continuing to maintain a stellar customer service relationship
• Be proficient in Microsoft products such as Word, Excel and PowerPoint

Responsibilities

• Be accountable for the scheduling, registration, and enrollment activities/operations for all students in their designated programs
• Be responsible for the student degree progress, maintenance, and integrity of student records
• Provide excellent customer service
• Maintain a deep understanding of the College’s core curriculum and all requirements for graduation and how the College’s courses fit into this progression
• Ensure college policies and FERPA regulations are adhered to in processing student information
• Register new and continuing students for courses each term
• Accurately process schedule or enrollment changes for all students in his/her designated programs (Withdrawals, Cancels. Leave of Absences, Re-entry, Multiple Course Requests, Credit Transfer, Change of Start Dates, Course Retakes, etc.)
• Evaluate credits earned for degree completion/conferral, maintaining academic records, ensuring their accuracy, security, and integrity
• Prepare required registration and enrollment reports
• Actively manage student records and ensure integrity of data in the Student Information System including, maintenance of records, grades, and demographic information
• Collaborate with administrators, faculty and other staff to facilitate and improve services to students, including catalog and registration/records policy questions and support academic programming
• Assist with initiatives in improving efficiency through the use of technology and creativity
• Plan and implement registration dates and timeline with other departments as needed
• Assist with developing procedures and practices for fair and consistent business operating procedures
• Ensure that all programs, terms, courses, and schedules are accurately built into the Student Information System

Preferred Qualifications

• Be proficient in CampusVue/CampusNexus and Student Information System
• Have work experience in an online environment with knowledge of state and federal regulations to include enrollment policies and procedure

Benefits

• Medical, dental, & vision insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability