Associate Social Community Manager

Summary

Join Patreon as a Social Community Manager and amplify Patreon’s brand and leadership voices across various social media channels. You will be responsible for leading engagement-first activations, writing creative social copy, and actively engaging with the Patreon community. This role requires a strong understanding of social media trends and experience managing multiple projects. The position is a contract role (July-December 2025) based in New York, San Francisco, or remotely in Los Angeles, with a hybrid work model (2 days/week in-office). You will collaborate with various teams, including Social Marketing and Community Support, to ensure effective community engagement and customer service. The ideal candidate possesses a deep understanding of the creator economy and a passion for fostering online communities.

Requirements

• Can speak to the internet zeitgeist . You’re on the pulse of what’s trending with creators to fuel your ideas
• Experience engaging with creators and their fandoms on social, actively championing and celebrating the creative process and all the experiences that come with it for creators
• Experience writing social caption copy for brand programming, specifically for platforms like Instagram and X
• Ability to work across several projects at once, and manage your time so projects are completed on schedule
• Familiarity with social media management tools: You have experience using platforms like Sprout Social, Hootsuite, Brandwatch or similar tools to monitor real-time social conversations, analyze trends, and identify opportunities to engage with wider social communities
• At least 3+ years engaging with communities via social media , either helping world class brands’ social and/or creators’ social across platforms with smart engagement strategies and content
• Proven ability to nurture and speak to social communities, understanding the nuances of conversation happening on one social platform vs. another
• Creator at heart. You understand what creators go through and can draw from this to inspire your ideas
• Internal and external collaboration
• Operational excellence and attention to detail

Responsibilities

• Lead proactive and reactive community engagement efforts for @Patreon’s Instagram, X, Bluesky, and LinkedIn channels, as well as Jack Conte’s Instagram channel
• Monitor tagged brand posts and mentions across Instagram, X, Bluesky, and LinkedIn
• Identify and source promising, zeitgeisty creators that align with Patreon’s values and goals for potential acquisition or collaboration opportunities
• Identify new social content opportunities for Patreon, and work closely with the Social and Marketing teams to bring ideas to life through content creation and community engagement
• Collaborate closely with our Social Marketing Manager on our social calendar, and help with writing caption copy as needed to support Patreon’s social posts and programming
• Assist the Social Media team with social listening and reporting, including metrics around community growth, engagement, and sentiment
• Work with our Community Support team to ensure customer service or creator inquiries made via social are handled in a timely manner

Preferred Qualifications

You are proficient in developing and editing social media assets in Adobe Creative Cloud, Canva, or equivalents, and can assist with light graphic design when needed

Benefits

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave