Associate Solutions Architect

Summary

Join TestBox, a fast-growing startup revolutionizing software sales, as a Solutions Architect. You will be pivotal in crafting and delivering impactful demo and POC environments that drive sales. Lead technical delivery, collaborate with cross-functional teams, and act as a trusted consultant to customers. Utilize AI tools to enhance productivity and solve complex problems creatively. This role demands curiosity, flexibility, and a scrappy approach. You will work in a dynamic environment where ambiguity is embraced and speed is prioritized. The position offers a generous equity package and various benefits.

Requirements

• You’re fluent in english
• You’re resourceful, autonomous, and outcomes-driven —comfortable leading projects with limited structure
• You think like a builder, act like an owner, and communicate like a product manager
• You thrive in startups : ambiguity excites you, pivots don’t scare you, and you prioritize speed over perfection
• You believe AI is a power tool , not a novelty—and you’re already using it to make your work better and faster
• You’re comfortable translating between customer needs and technical systems, and enjoy being at the intersection of product, engineering, and sales

Responsibilities

• Lead end-to-end implementation of customer demo and POC environments—from kickoff through delivery
• Participate in daily standups, sprint planning, and retros; communicate blockers and drive timelines forward
• Collaborate across customer engineering, solutions, and product teams to ensure smooth handoffs and clear technical execution
• Help customers craft compelling demo narratives grounded in real-world buyer personas, workflows, and industry context
• Design fictional yet realistic companies and user journeys to simulate how the product solves specific problems
• Advise on best practices for demo structure, content pacing, and emotional resonance
• Configure CRM, support, or comms tools with customized fields, workflows, and industry templates
• Simulate real user behavior using automation, time-based triggers, and behavioral scripting. (We integrate AI-powered interactions where relevant to enhance realism)
• Leverage AI tools (including LLMs like OpenAI and Anthropic, automation platforms) to speed up data generation, ticket writing, and documentation
• Continuously explore ways to innovate and disrupt traditional workflows using AI—TestBox is built on this mindset
• Create detailed technical tickets and documentation to support repeatable environment setup and engineering handoffs
• Maintain internal knowledge resources for templates, industry scenarios, and technical edge cases

Preferred Qualifications

• 3–5 years in Solutions Architecture, Sales Engineering, Implementation, or similar technical consulting roles
• Ability to write and manage technical tickets and documentation for delivery teams
• Familiarity with APIs, automation logic, and data formats like CSV and JSON
• Experience working in agile environments (standups, retros, ticket grooming, etc.)
• Experience using AI tools (e.g., ChatGPT, Claude, text-to-speech engines, automation platforms) to drive efficiency, draft technical documentation, create demo content, or solve complex problems
• Bonus: Familiarity with synthetic data or interactive storytelling in demos. Completion of AI-focused courses, certifications, or hands-on projects

Benefits

• Generous equity package for meaningful ownership
• Prioritization of your professional growth, with dedicated career development support
• Flexible, unlimited PTO with a minimum expectation for recharge
• Mental Health benefits
• Fitness allowances
• Learning allowances
• Remote and office setup allowances to ensure productive and comfortable working environments