SmartBear is hiring a
Associate Solutions Engineer

Summary

Join SmartBear as an Associate Sales Engineer and be part of a dynamic, entrepreneurial environment where your expertise is valued. You will serve as a trusted advisor to sales reps, tackle technical challenges with creative solutions, and work closely with Marketing, Product Management, and Customer Adoption teams to drive product success and customer satisfaction.

Requirements

• New to tech and eager to learn: maybe you just graduated with your CS degree, or are switching careers from another industry, and finished a boot-camp
• Public Portfolio: You may not have full time work experience, but you have a portfolio of projects that demonstrate your ability to build
• A People Person: You love tech, but have a feeling working on Jira tickets all day won’t be for you, and want a more people-focused career
• Comfortable under pressure: You enjoy a dynamic environment where things can change on a moments notice, and improvisation is a daily activity
• Team Player: its cliché, but true. You are motivated to help the team win, and are willing to do what you can to make that happen
• Learning mindset: You are motivated to learn new technology, and enjoy sharing what you’ve found

Responsibilities

• Be the Tech: Serve as a trusted advisor to sales reps, our strategic sellers, showcasing the value of our solutions
• Lead with Solutions: Tackle technical challenges with creative solutions that are built on the SmartBear advantage
• Help the team: You’ll work closely with our Solutions Engineers to manage POCs, build out account-specific use cases, and assist where needed
• Engage with Accounts: Build relationships with the users of our tools as they navigate through a POC, by checking in, holding screen-shares, and researching their asks
• Collaborate and Innovate: Work closely with Marketing, Product Management, and Customer Adoption teams to drive product success and customer satisfaction after the deal closes
• Own Outcomes: Assume responsibility for all components of the technical win by completing RFPs, building POC checklists, tailored demo environments, etc

Benefits

• You can grow your career at every level
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes