Associate, Strategy & Operations

Summary

Join Headway's growing operations team and help build a new mental healthcare system. As an Associate, Strategy & Operations, you will design and build operational initiatives, collaborate cross-functionally, and analyze data to improve processes. You will work on 0-1 projects, implement scalable products, and accelerate progress toward team objectives. This role requires 2-3+ years of experience in operations, consulting, or investment banking, with a preference for high-growth startup experience. Headway offers competitive compensation, comprehensive benefits, and opportunities for professional development.

Requirements

• 2-3+ years of experience in operations / consulting / investment banking or related experience
• Experience managing and driving projects forward independently
• Process driven, extremely detail oriented and highly organized
• Highly adaptable
• Self-starter, with the ability to distill complex problems into simple solutions
• Highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs
• Collaborator. Proactively partners across teams while holding teams accountable for business results
• Systems thinker. Inclined to solve problems with product and automation

Responsibilities

• Design and build foundations for a variety of 0-1 initiatives within the Operations function
• Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges
• Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs

Preferred Qualifications

Operations experience at a high-growth startup

Benefits

• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development