Remote Training Instructor

Summary

Join our team as an Avaya Training Instructor and provide instruction for various courses, including Supporting Avaya Aura Components, Integrating and Supporting Avaya Messaging R11, and Implementing and Supporting Avaya Session Border Controller Dependencies. The ideal candidate will have knowledge of Avaya Training and a minimum of two to three years of instructor experience within the last five years.

Requirements

• Shall possess knowledge of Avaya Training
• Minimum two to three years Instructor experience within the last five years

Responsibilities

• Provide 40 hrs. of instruction for course number 72201V Supporting Avaya Aura Components
• Identify the components of the Avaya Aura Core Architecture
• Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core
• Describe fundamental voice network processes and standards
• Use appropriate tools to validate system status and collect system and network data
• Diagram call and message flows
• Use the lessons learnt in this course to isolate issues and/or present a package of information to assist the next level of support
• Provide Avaya Aura Core Components Certified Exam
• Shall provide 32hrs of instruction for course number 71801V Integrating and Supporting Avaya Messaging R11
• Explain the Avaya Messaging Architecture and Components
• Perform High Availability Server Preparation and Installation
• Execute the Integration with Avaya Aura (TCP and TLS)
• Summarize the Avaya Messaging platform and operating system requirements
• Perform Server Configuration and Testing
• Configure Avaya Messaging Web Portal
• Execute the Language Pack Installation
• Setup the E-mail Integration
• Practice Maintenance and Troubleshooting routines about Avaya Messaging
• Provide Avaya Messaging Support Certified Exam
• Provide 24 hrs. of instruction for course number 20800V Implementing and Supporting Avaya Session Border Controller Dependencies
• Implementing and Supporting Avaya Session Border Controller on a non-Avaya Platform
• Describe the purpose of ASBCE and its place within the Enterprise Communications environment
• Identify required components for integrating ASBCE with non-Avaya Communications Platforms, including certificates and licensing
• Deploy ASBCE High Availability and integrate it with a non-Avaya Communications Platform (Asterisk)
• Describe the features provided by ASBCE to the Enterprise Communications environment
• Perform implementation of ASBCE features, including SIP Trunking, Transcoding and Transrating
• Describe troubleshooting techniques and tools available on ASBCE
• Perform fault finding on ASBCE using available tools
• Describe maintenance techniques and tools available on ASBCE
• Perform maintenance tasks, including creating an administrator login, creating backups and generating and accessing report
• Implementing and Supporting Avaya Session Border Controller – Platform Independent Online Test