Back Office Officer

Summary

Join a leading, globally expanding trading platform with award-winning products and a talented team. Monitor and investigate suspicious transactions, conduct risk assessments, and maintain accurate records. Ensure compliance with AML frameworks and regulations. Support client onboarding and collaborate with various teams. Contribute to process improvements and stay updated on AML trends. This role requires a Bachelor's or Master's degree, 1-2 years of AML experience in finance or fintech, strong knowledge of AML regulations, and proficiency in data analysis tools.

Requirements

• Bachelor’s or Master’s degree in Law, Finance, Business, Criminology, or a related discipline
• 1–2 years of hands-on experience in AML, compliance, KYC, or client onboarding within financial services or fintech
• Strong knowledge of AML regulations and frameworks (e.g., FATF, EU AML Directives, FCA, CySEC)
• Experience using transaction monitoring or case management tools
• Proficiency in Excel and comfort working with data to drive decisions
• Strong analytical and problem-solving abilities with excellent attention to detail
• Business-level fluency in English (CEFR level B2 or higher)
• High levels of integrity, professionalism, and a proactive approach to risk management

Responsibilities

• Monitor & Investigate Detect and investigate suspicious transactions using data-driven tools and digital monitoring systems
• Conduct client risk profiling, periodic risk reviews, and enhanced due diligence (EDD) for high-risk profiles
• Escalate complex or high-risk cases in accordance with internal escalation protocols
• Compliance & Documentation Apply and uphold Capital.com's AML framework in alignment with global and local regulations
• Maintain accurate records of investigations, risk assessments, and decisions taken
• Support internal audits, regulatory inspections, and compliance reporting
• KYC & Onboarding Support Assist in the client onboarding process by reviewing KYC documentation and ensuring all AML checks are complete
• Work closely with Customer Support and Onboarding teams to flag risks early and ensure smooth processing
• Collaboration & Process Improvement Coordinate with Legal, Compliance, and Operations teams to resolve AML-related queries
• Contribute to the development of internal procedures, risk models, and automated solutions
• Stay current with global AML trends, emerging threats, and industry best practices

Benefits

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated
• Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community