Back Office Officer

Summary

Join our leading trading platform as a Back Office Officer with Arabic language skills and contribute to our global expansion. You will be responsible for daily payment transaction processing, ensuring accuracy and timeliness. This role involves coordinating with various departments, communicating with payment providers and banks, and supporting banking transactions. You will also play a crucial role in identifying potential financial crimes. The position requires experience in a financial institution, proficiency in English and Arabic, and attention to detail. In return, we offer a competitive salary, work-life harmony, annual bonuses, generous time off, employee referral program, comprehensive health and pension benefits, remote work opportunities, volunteer days, and the chance to be a key player in the digital assets movement.

Requirements

• Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
• Business level proficiency in English and Arabic or above (equivalent to B2 or above in CEFR)
• Experience in payment department (at least 1 year)
• Attention to detail and ability to multitask
• Ability to work a flexible shift schedule
• Ability to work in a team in a very dynamic environment

Responsibilities

• Responsible for the daily payment transactions processing (fund in/out) and ensuring all payments are processed accurately and in a timely mannerIy
• Depth understanding of international payments
• Coordinating with the AML, Compliance, Customer Support, Accounting, and Sales Departments for back-office and payments related tasks
• Communicating with the Company’s payment providers
• Liaising with banks
• Support related to banking transactions
• Identifying signs of financial crime including money laundering and terrorist financing to identify high-risk transactions within the business portfolio
• The employee might take additional responsibilities from time to time according to the overall company’s workload

Benefits

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated
• Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community