Back Office Specialist

Summary

Join TP, a company that prioritizes employee satisfaction and a positive work environment, as a Back Office Specialist with French language skills. You will prepare data for the pre-sales team, manage scoring models and data providers, and ensure data quality. Responsibilities include company evaluation and qualification, market trend monitoring, data mapping, and identifying data quality issues. You will also be responsible for meeting quarterly contact delivery targets and maintaining data integrity. The position requires experience in data management, C2 level French, B2 level English, CRM proficiency, and strong communication skills. It's a full-time position in Spain with a competitive salary and benefits.

Requirements

• Experience on data management, quality and cleaning
• C2 level of French
• B2 level of English or higher
• Experienced user in CRM
• Quick to learn new processes and tools such as Qlik
• Good verbal and written communication skills in appropriate language
• Motivation & personality for seeking customer satisfaction and resolution
• Ability to take initiative, prioritize, and manage time effectively
• Candidates must be located in Spain
• A full-time position with working hours from Monday to Friday from 9am to 6pm

Responsibilities

• Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts
• Data quality and cleaning processes and ensure this data is properly updated in the database according to business
• Company evaluation: assess company potential using provided guidelines and online tools
• Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition
• Be on the lookout for industry news and trends to ensure timely prospecting
• Data Mapping, construction and extraction
• Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team’s needs
• Identify and correct data quality issues
• Responsible for delivering a set of contacts based on the agreed quarterly target
• Maintenance of the data

Benefits

• Salary: 20. 000€ gross/year + 1.800€ gross/year attendance bonus
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Considerable investment in employees and their career development (including product, sales, and personal skills development trainings)
• Working environment that is modern and bright with a dynamic and multicultural atmosphere