Key Account Executive

Summary

Join ezCater as a Key Account Executive and drive business growth by managing high-impact accounts. You will manage the entire sales lifecycle, from prospecting and discovery to selling ezCater's product suite. Develop and execute detailed account plans to acquire new customers, increase product adoption, and maximize existing spend. Leverage your B2B and enterprise sales expertise, particularly with complex organizations and senior leadership, to provide strategic solutions. Deliver weekly reports on pipeline and customer spend, provide strategic account engagement, and advise customers on best practices. Relay market needs to internal teams and represent ezCater at customer-facing events. This role requires significant experience in B2B and enterprise sales within complex organizations.

Requirements

• 8+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, particularly to Fortune 1000 senior leadership or other centralized decision makers
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Experience selling to procurement and/or supply chain roles
• Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• Demonstrated success identifying, prioritizing, developing, and growing a book of Key customer accounts

Responsibilities

• Prospect, run discovery, and sell ezCater’s full suite of products and solutions
• Manage a carefully curated book of highly impactful accounts, across acquisition, retention, and development lifecycles, with detailed and actionable account development plans, and ability to execute a successful playbook inside each account
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office