Banner Consultant

Summary

Join Strata Information Group (SIG) as a Banner® Student Consultant! This remote, US-based position requires travel to client campuses. Collaborate with higher education clients to implement and support Ellucian Banner® Student. Responsibilities include configuration, troubleshooting, training, and ongoing system maintenance. The ideal candidate possesses extensive Banner® Student experience in a higher education setting, strong communication skills, and problem-solving abilities. Full-time positions offer a competitive salary, benefits, and bonus potential. Part-time opportunities with flexible scheduling are also available.

Requirements

• Five or more years working directly with the Banner® Student functionality at a college or university or as a Banner® consultant, demonstrating advanced user proficiency
• Experience implementing Banner® Student at a college or university
• Demonstrated expertise using Banner® Student to improve and automate business processes within the Registrar’s, Admissions, or Records office at a college or university
• Ability to troubleshoot technical and functional issues within Banner® Student
• Exceptional oral and written communication skills and a proven customer service approach
• Highly self-directed with solid problem-solving expertise

Responsibilities

• Collaborate with clients to gather business requirements and translate them into functional specifications for Banner® Student
• Configure and implement Banner® Student, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions
• Provide hands-on configuration, customization, and troubleshooting support for Banner® Student
• Develop and document best practices, workflows, and standard operating procedures for using Banner® Student
• Assist with system testing, including data migrations, integrations, and post-implementation support
• Deliver training sessions to end-users, including staff and faculty, to ensure smooth system adoption
• Provide ongoing support and system maintenance, troubleshooting, and resolving issues as they arise
• Stay current with updates and new features in Banner® Student and provide recommendations for improvements and optimizations
• Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals
• Assist in report generation and analytics related to student data, enrollment, and performance
• Help institutions navigate compliance with data privacy and security standards

Preferred Qualifications

• Experience developing reports in support of the various student areas
• Ability to communicate user requirements to the technical support team
• Knowledge of how Banner® is used in a variety of institutional types
• Experience with Ellucian Cloud Services and related technologies
• Thorough knowledge of relational databases
• Ability to read and write SQL queries
• Familiarity with California Community College Banner® (CALB) or Texas Connection Consortium (TCC) Banner® functionality
• Understanding of data integrations and touchpoints with Banner® Student

Benefits

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3-Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance