Banner Consultant

Summary

Join Strata Information Group (SIG) as a consultant with expertise in Ellucian Banner Student Accounts Receivable. This is an expression of interest for future opportunities; applying now ensures early consideration for upcoming projects. The role involves providing comprehensive Banner implementation services, including training, functional consulting, and technical support. You will conduct in-depth analysis of business processes, recommend technological solutions, and troubleshoot technical and functional issues. This remote position requires travel and offers a competitive salary and benefits package. SIG values client satisfaction, integrity, and expertise in higher education.

Requirements

• 5 or more years working within the Higher Education Industry
• 5 or more years of experience working with Ellucian Banner Student AR module, demonstrating advanced user proficiency
• Led part or in full the strategic implementation of Banner Student AR functionality, orchestrating and overseeing key phases of the process at a college or university
• Proven expertise in implementing the Banner Student Accounts module, transforming and automating business processes within the Bursar or Cashier’s office
• Demonstrated functional experience using the Fee Assessment tools in Banner
• Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency
• Ability to troubleshoot technical and functional issues within Banner
• Exceptional oral and written communication skills and a proven customer service approach
• The ability to travel up to 25%

Responsibilities

• Provide comprehensive Banner implementation services, including training, functional consulting, and technical support, directly at client sites and remotely from home
• Conduct in-depth analysis of existing business processes, recommending and implementing technological solutions to enhance efficiency and productivity
• Troubleshoot technical and functional issues within the Banner Student AR module, ensuring seamless operation for our clients

Preferred Qualifications

• Experience managing project-based work
• Extensive knowledge of various vendor integrations (payment systems, housing, reporting, etc.)
• Experience in developing comprehensive reports supporting various student areas using Banner
• Proficiency in translating user requirements into technical specifications for our support team
• A deep understanding of Banner usage across diverse institutional settings
• Demonstrated experience in a consulting role, showcasing the ability to analyze complex issues, provide strategic recommendations, and guide clients through successful implementations
• Proven track record of delivering high-quality consulting services, fostering strong client relationships, and ensuring client satisfaction

Benefits

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance