Remote Behavioral Health Care Manager

Summary

The job is for a Behavioral Care Manager at Synapticure, a company that provides support services to patients with neurodegenerative diseases. The role involves providing direct mental health support, coordinating care, building relationships with partners, and executing the Synapticure collaborative care program.

Requirements

Bachelor's Degree in a related field

Responsibilities

• Support the mental and physical health care of patients on an assigned patient caseload
• Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers
• Screen and assess patients for common mental health and substance abuse disorders
• Facilitate patient engagement and follow-up care
• Provide patient education about common mental health and substance abuse disorders and the available treatment options
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated
• Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider
• Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients
• Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultants, and other treating providers
• Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment)
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload

Preferred Qualifications

• RN or LCSW licensure
• 2+ years' experience in direct case or care management
• Experience in ALS, Parkinson's Disease, neurodegenerative, chronic or rare disease space
• Exceptional communication skills
• Experience with insurance and billing/coding
• Experience handling and reviewing medical records
• Experience with clinical trials
• Experience in a startup or organization that has experienced rapid growth and change

Benefits

• Health insurance offering
• Competitive salary depending on the candidate’s level of experience