Behavioral Health Clinician

Summary

Join Accompany Health as a Behavioral Health Clinician and be a key member of our Integrated Care Teams, providing holistic, patient-centered care to individuals with complex needs. You will primarily work virtually but also in-home and community settings, delivering integrated behavioral health services and collaborating with psychiatrists and other healthcare professionals. Responsibilities include managing mild/moderate mental health needs and substance use disorders, supporting patients through transitions of care, and participating in multidisciplinary case conferences. This role requires a strong clinical background, excellent communication skills, and a passion for serving underserved populations. Accompany Health offers a competitive salary and benefits package.

Requirements

• LCSW or LSW or LPC or RN with an active license in home state and willingness and ability to get licensed in requested states such as Michigan and Colorado within 90 days of hire date
• 3+ years of experience in assessing, planning, and managing behavioral patient care as acquired through direct clinical experience, including direct therapy and care/case management work
• Experience and comfort working within an interdisciplinary care team, and specifically working alongside community health workers and patient navigator team members
• Advanced communication and interpersonal skills with all levels of internal and external customers
• Comfort with electronic medical record documentation and excited about how technology can support your work and drive ongoing improvement towards new and better care
• Valid unrestricted driver's license and access to an insured vehicle for daily use

Responsibilities

• Quarterbacking our integrated behavioral health service which closely aligns with the evidence-based Collaborative Care Model, for all patients with mild/moderate behavioral health needs including substance use disorder. Duties include but are not limited to: outreaching and engaging qualified patients, accepting (and at times initiating) warm handoffs from other team members, completing initial intakes to understand patient risks and needs, delivering brief therapeutic interventions and short-term therapy, and referring and navigating to community resources for access to the broader behavioral health continuum of care
• For members with complex serious mental illness and/or substance use disorder, collaborating with psychiatrists, RNs, and community health workers to perform community-based outreach and engagement, initial intakes, short-term therapy and referral and coordination with community resources for access to the broader behavioral health continuum of care
• Assisting the clinical team in urgent triage for behavioral health related issues
• Supporting patients in transitions of care from facilities for admissions related to behavioral health diagnoses, including but not limited to: coordinating on discharge plans with inpatient care management, performing assessments to identify risk factors for readmissions, ensuring close follow-up and coordinating services
• Caring for patients primarily virtually via video, telephone, or text but also in the home and community as needed
• Establishing and fostering trusting relationships with patients and ensuring care is aligned with the patient’s goals and values
• Participating in multi-disciplinary case conferences and clinical rounds to ensure holistic and appropriate care for patients
• Providing formal and informal coaching and education to other clinical and non-clinical team members about supporting patients with behavioral health issues
• Collaborating with external providers and community-based organizations to advocate for patient care aligned with their goals
• Providing feedback on program design and workflows to ensure we are providing the best patient care possible
• Ensuring timely and appropriate documentation

Preferred Qualifications

• 2+ years in care/case management role preferably in an ambulatory care or community service provider managing high risk populations with serious mental illness and substance use disorder
• Experience in transitions of care management for patients discharging from behavioral health facilities or step-down units, including performing detailed medication reconciliation, patient education, and connection/navigation to appropriate services
• Experience as an active participant in continuous quality improvement projects
• Extensive knowledge of Medicare and Medicaid, state benefits and community resources for behavioral health needs in the local market
• Proven experience in developing and sustaining internal and external client relationships with healthcare professionals, including community service providers
• Highly skilled in trauma-informed care and culturally sensitive care

Benefits

• $85,000 - $95,000 a year
• Bonus
• Equity
• Benefits