Bilingual Business Analyst

Summary

Join TechBiz Global and work as a Bilingual Business Analyst for one of our top clients in the insurance/insurtech industry! This full-time remote position requires fluency in English and Spanish and availability during Eastern Time business hours. You will collaborate with clients and tech teams, analyze business problems, and propose solutions. Responsibilities include planning and designing business processes, gathering and documenting requirements, creating test cases, and supporting project phases. The ideal candidate possesses a degree in a related field, insurance industry experience, and strong business analysis skills.

Requirements

• Degree in Business, IT, or a related field
• Experience in the insurance industry is required (health insurance or Insurtech preferred)
• Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints)
• Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering
• Excellent time management and communication skills
• Familiarity with system functionality, data integration, and process documentation
• Fluent in both English and Spanish

Responsibilities

• Collaborate with clients and tech teams to analyze business problems and propose solutions
• Plan and design simple to moderately complex business processes and system modifications
• Gather, analyze, and document business requirements
• Create test case scenarios and support business application testing
• Draft user stories and business requirements documentation
• Support QA, UAT, and release phases of projects
• Contribute to time estimations and procedural documentation
• Aid in understanding technical aspects of mobile/web apps
• Mentor other analysts and oversee their work as needed

Preferred Qualifications

• Certification in health insurance (INS/LOMA/III) is a plus
• Technical writing experience is a bonus
• Prior experience working for a tech vendor serving insurance clients is highly preferred