Bilingual Legal Assistant

Summary

Join 20four7VA's expanding legal support team as an entry-level Virtual Assistant (VA) to manage and support day-to-day tasks within a legal setting. You will work alongside an on-site team and receive full training. Responsibilities include requesting and following up on medical records, contacting insurance companies, assisting in case management, following up with clients, serving as a virtual legal assistant, and maintaining accurate documentation. The ideal candidate possesses strong communication skills, comfort with phone calls, detail-orientation, organizational skills, and multitasking abilities. Experience with legal case management systems and cloud-based phone systems is preferred. 20four7VA offers competitive rates, weekly payments, annual rate increases, paid time off, paid holidays, free training, constant support, clear schedules, and a vibrant community.

Requirements

• Strong verbal and written communication skills
• Comfortable making phone calls and interacting with clients and institutions
• Detail-oriented with strong organizational skills
• Ability to multitask and manage time effectively

Responsibilities

• Request and follow up on medical records from healthcare facilities
• Contact insurance companies to open new claims, provide necessary documentation, and request updates
• Assist in case management including opening claims, basic reporting, and gathering hospital information
• Follow up with new and existing clients regarding the status of their claims
• Serve as a virtual legal assistant to support attorneys and legal staff
• Maintain accurate documentation and communication logs

Preferred Qualifications

• Experience with legal case management systems (similar to Docketwise preferred)
• Familiarity with cloud-based phone systems (client will provide system)

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you