Billing Coordinator

Summary

Join Spring Health, a leading mental healthcare provider, as a Billing Coordinator! This full-time, hybrid or fully remote role involves preparing and generating accurate invoices, ensuring billing compliance, and supporting customer collections. You will collaborate with internal teams, address customer inquiries, and maintain financial records. Success in this role means timely and accurate invoice processing, minimizing errors, and meeting service level agreements. The position requires a Bachelor's degree in a related field and strong communication and organizational skills. Spring Health offers a competitive salary and benefits package, including health, dental, vision, 401k matching, paid time off, and various wellness programs.

Requirements

• Bachelor's degree is required, in finance, accounting, or a related field
• Proficiency in Microsoft Excel
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team environment

Responsibilities

• Assist in the preparation and generation of accurate and timely invoices
• Review contracts and billing agreements to ensure accurate customer data
• Collaborate with internal teams to obtain necessary information for customer billing requirements
• Address customer inquiries and resolve billing discrepancies
• Assist with data entry and record-keeping of financial transactions
• Support senior billing staff with administrative and billing tasks, as needed
• Ensure compliance with company policies and industry standards
• Monitor overdue accounts and collaborate with internal and external parties to ensure timely collections of outstanding invoices
• Work closely with the Accounting team to ensure customers’ accounts are properly updated and reconciled

Preferred Qualifications

• 1-2 years of experience in billing, accounting, or finance roles preferred, but entry-level candidates with relevant skills are encouraged to apply
• Salesforce experience is preferred
• Familiarity with Netsuite is a plus

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes