Billing Coordinator

Summary

Join Unlock Health as a Media Billing Coordinator and manage and reconcile media invoices across various platforms, ensuring accuracy and compliance. Collaborate with internal and external teams to resolve discrepancies, streamline processes, and provide financial insights. You will be responsible for invoice management, reporting, and process improvements. This role requires a strong understanding of media buying and billing, proficiency in financial tools, and excellent communication and organizational skills. Unlock Health offers a competitive salary and benefits package, including health, dental, vision, life, and disability insurance, 401k matching, flexible PTO, paid parental leave, and hybrid/remote work options.

Requirements

• Bachelor’s degree or equivalent experience
• Strong understanding of media buying and billing processes
• Proficiency in financial reconciliation tools (e.g., Strata, Workamajig) and Microsoft Office Suite, especially Excel
• Excellent organizational and time-management skills with a high attention to detail
• Effective communication skills for collaboration with vendors, internal teams, and external stakeholders
• Ability to analyze and resolve discrepancies in a timely manner

Responsibilities

• Collect and review vendor invoices across print, out-of-home, and digital channels to ensure alignment with media buys and insertion orders (IOs)
• Verify digital purchases and in-house credit card charges match client-approved plans
• Resolve discrepancies between billed and purchased amounts by liaising with vendors and internal teams
• Apply appropriate project numbers and vendor codes to invoices, and escalate any issues requiring account team intervention
• Track missing invoices and maintain updated records via the Media Details Report and Workamajig
• Process credit memos and ensure proper documentation in Strata
• Generate monthly actualized media spend reports using Strata for team flowchart updates
• Maintain accurate monthly post-spend reports and ensure alignment with documented expenditures
• Collaborate with media and accounting teams to streamline invoice processing and troubleshoot outstanding issues
• Attend routine meetings to review financial reports and contribute insights for optimizing the billing process
• Support invoice digitization efforts by coordinating with vendor representatives

Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka- unlimited)
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program