πSouth Africa
Billing Manager

EcoVadis
πRemote - Mauritius
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Summary
Join EcoVadis as their Billing Manager and lead a global team responsible for all aspects of the billing cycle. You will ensure accuracy, efficiency, and compliance while driving continuous improvement. This role requires strong managerial skills and experience working across multiple regions, managing both local and remote teams. The ideal candidate is self-motivated, possesses excellent communication skills, and can meet tight deadlines. You will oversee billing operations, optimize processes, ensure compliance, and provide regular performance reports. EcoVadis offers a supportive and collaborative work environment with various benefits.
Requirements
- Minimum 7+ years in billing, accounting, or a related finance field, with at least 5 years in a managerial role
- Bachelorβs degree in Finance, Accounting, Business Administration, or related field
- Proven experience managing billing operations across multiple countries, including familiarity with tax regulations and currency complexities
- Strong ability to lead and motivate remote teams, with a focus on performance and professional growth
- Excellent written and verbal communication skills, with the ability to communicate effectively across cultures and time zones
- Good analytical and problem-solving skills with a focus on process improvement
- Experience with billing and ERP systems (e.g., NetSuite, Salesforce, or similar), Excel, and data analysis tools
Responsibilities
- Lead a globally distributed billing team, fostering collaboration, accountability, and professional growth
- Coach and develop junior team members, promoting a culture of continuous learning and skill enhancement
- Oversee and manage the end-to-end billing process across multiple countries and regions, ensuring accuracy and timeliness
- Serve as the primary point of contact for billing-related issues, escalations, and resolutions
- Identify inefficiencies in billing workflows and implement solutions to streamline operations and enhance accuracy
- Drive improvements in the control environment surrounding billing and revenue reporting
- Leverage billing and ERP systems to improve automation and data accuracy
- Ensure adherence to local and international regulations, tax laws, and company policies
- Provide regular billing performance reports and insights to senior management
- Work closely with internal teams to implement new processes and address billing challenges
Preferred Qualifications
- Advanced degrees or certifications are a plus
- Inspires and motivates their team to achieve excellence
- Is goal-driven and focused on delivering results
- Demonstrates strong decision-making and problem-solving abilities
- Fosters collaboration and accountability within a global and diverse team
- Communicates effectively, with clarity and confidence, across all levels
- Leads with integrity, professionalism, and empathy
- Thrives in a fast-paced and dynamic environment, adapting to change with agility
- Encourages continuous learning and growth within their team
- Builds and maintains trust and strong relationships with stakeholders
Benefits
- Support with all the necessary office and IT equipment
- Flexible working hours
- Wellness allowance for mental and physical wellbeing
- Access to professional mental health support
- Referral bonus policy
- Learning and development
- Sustainability events and community involvement
- Peer recognition program
- Employee-led resource groups
- Travel/Vacation Grant allowance
- Transportation and Parking Allowance
- Annual performance bonus
- Remote work from abroad policy
- Career Growth Management
- Hybrid work organization (from the office or from home)
- Pension contributions and optional private health coverage
- Internet and electricity bill allowance
- Community service day when volunteering
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