Engineering Manager, Billing Platform

Summary

Join HashiCorp's Cloud Platform team as a manager, leading the engineering team responsible for the HCP Billing Platform. You will partner with senior leadership and cross-functional teams to ensure accurate and efficient customer billing. This role involves leading and developing a team of engineers, managing projects, and collaborating with various departments. You will need extensive software engineering and people management experience, along with expertise in SaaS offerings and public clouds. The position offers the opportunity to contribute to a high-impact, high-visibility, fully remote team.

Requirements

• 8+ years of software engineering experience
• 2+ years in a formal people management role
• Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
• Have led teams building SaaS offerings for enterprise customers
• Have expertise in one or more of the major public clouds: AWS, Azure, GCP
• Demonstrated ability to collaborate with Product and Design
• Developed engineering talent through career growth and performance management including senior engineers
• Have navigated cross-org relationships and have experience managing change
• Been a keen student of the art of leadership and management

Responsibilities

• Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems
• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently
• Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
• Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
• Navigate uncertainty by making data-driven decisions and providing clear direction to the team
• Collaborate with Sales and Finance team partners to build seamless system integrations
• Collaborate with product management to align on product strategy and translate that to engineering roadmap
• Collaborate with design partners to build products with delightful and valuable user experiences
• Plan, estimate, prioritize and delegate assignments to direct reports
• Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one’s craft
• Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
• Translate vision to execution for key initiatives in partnership with senior leadership
• Engage on topics such as performance, security, compliance and user interactions in complex systems
• Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance

Preferred Qualifications

• Have operated high scale SaaS offerings with a microservice architecture written in Golang
• Have built products for technical users
• Have experience with infrastructure-as-a-service
• Are familiar with usage based billing services
• Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
• Have engaged with senior leadership to define strategy and help drive clarity
• Demonstrated ability to collaborate cross functionally in remote, globally distributed team

Benefits

Fully remote team