Manager

Summary

Join HashiCorp's Cloud Platform team as a manager, leading the engineering team responsible for the HCP Billing Platform. You will partner with senior leadership and cross-functional teams to ensure accurate and efficient customer billing. Responsibilities include leading strategic initiatives, developing project plans, making data-driven decisions, and fostering a collaborative team culture. You will also collaborate with Sales, Finance, Product Management, and Design teams. This fully remote role requires 8+ years of software engineering experience and 2+ years in a formal people management role, along with experience leading SaaS development for enterprise customers. The ideal candidate will have experience with major public clouds and a proven ability to develop engineering talent.

Requirements

• 8+ years of software engineering experience
• 2+ years in a formal people management role
• Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
• Have led teams building SaaS offerings for enterprise customers
• Have expertise in one or more of the major public clouds: AWS, Azure, GCP
• Demonstrated ability to collaborate with Product and Design
• Developed engineering talent through career growth and performance management including senior engineers
• Have navigated cross-org relationships and have experience managing change
• Been a keen student of the art of leadership and management

Responsibilities

• Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems
• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently
• Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
• Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
• Navigate uncertainty by making data-driven decisions and providing clear direction to the team
• Collaborate with Sales and Finance team partners to build seamless system integrations
• Collaborate with product management to align on product strategy and translate that to engineering roadmap
• Collaborate with design partners to build products with delightful and valuable user experiences
• Plan, estimate, prioritize and delegate assignments to direct reports
• Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one’s craft
• Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
• Translate vision to execution for key initiatives in partnership with senior leadership
• Engage on topics such as performance, security, compliance and user interactions in complex systems
• Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance

Preferred Qualifications

• Have operated high scale SaaS offerings with a microservice architecture written in Golang
• Have built products for technical users
• Have experience with infrastructure-as-a-service
• Are familiar with usage based billing services
• Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
• Have engaged with senior leadership to define strategy and help drive clarity
• Demonstrated ability to collaborate cross functionally in remote, globally distributed team