Billing Manager

Summary

Join EcoVadis as their Billing Manager to lead a global team responsible for all aspects of the billing cycle. Ensure accuracy, efficiency, and compliance in billing operations while driving continuous improvement. Manage local and remote teams, fostering collaboration and professional growth. Oversee the end-to-end billing process, identify inefficiencies, and implement solutions to streamline operations. Ensure adherence to regulations and provide regular performance reports. Work closely with internal teams to address billing challenges. This role requires strong managerial skills, experience across multiple regions, and excellent communication skills.

Requirements

• Minimum 7+ years in billing, accounting, or a related finance field, with at least 5 years in a managerial role
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• Proven experience managing billing operations across multiple countries, including familiarity with tax regulations and currency complexities
• Strong ability to lead and motivate remote teams, with a focus on performance and professional growth
• Excellent written and verbal communication skills, with the ability to communicate effectively across cultures and time zones
• Good analytical and problem-solving skills with a focus on process improvement
• Experience with billing and ERP systems (e.g., NetSuite, Salesforce, or similar), Excel, and data analysis tools

Responsibilities

• Lead a globally distributed billing team, fostering collaboration, accountability, and professional growth
• Coach and develop junior team members, promoting a culture of continuous learning and skill enhancement
• Oversee and manage the end-to-end billing process across multiple countries and regions, ensuring accuracy and timeliness
• Serve as the primary point of contact for billing-related issues, escalations, and resolutions
• Identify inefficiencies in billing workflows and implement solutions to streamline operations and enhance accuracy
• Drive improvements in the control environment surrounding billing and revenue reporting
• Leverage billing and ERP systems to improve automation and data accuracy
• Ensure adherence to local and international regulations, tax laws, and company policies
• Provide regular billing performance reports and insights to senior management
• Work closely with internal teams to implement new processes and address billing challenges

Preferred Qualifications

• Advanced degrees or certifications are a plus
• Inspires and motivates their team to achieve excellence
• Is goal-driven and focused on delivering results
• Demonstrates strong decision-making and problem-solving abilities
• Fosters collaboration and accountability within a global and diverse team
• Communicates effectively, with clarity and confidence, across all levels
• Leads with integrity, professionalism, and empathy
• Thrives in a fast-paced and dynamic environment, adapting to change with agility
• Encourages continuous learning and growth within their team
• Builds and maintains trust and strong relationships with stakeholders

Benefits

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering