Product Manager, Billing

Summary

Join Zuora as a Senior Product Manager for Billing and drive transformational initiatives revolutionizing enterprise customer quote-to-cash processes. You will lead the creation of a new contract object and order orchestration service, directly impacting Fortune 500 company revenue operations. Partner with C-suite executives, deal desk, and financial operations teams to shape the future of commerce. This role blends product innovation and customer success, demanding expertise in order management systems, billing operations, and enterprise revenue workflows. You will evangelize new capabilities and drive internal alignment across teams. This position offers the chance to significantly impact Zuora's product strategy and market leadership.

Requirements

• 6-8 years of product management experience with demonstrated success at leading enterprise software or SaaS companies, with at least 2 years focused on billing, order management, or financial operations systems
• Deep expertise in quote-to-cash processes, order management systems, deal desk operations, and enterprise revenue workflows - you've built products that CFOs and RevOps teams depend on
• Proven track record of outbound product management including customer advisory boards, competitive positioning, sales enablement, and go-to-market strategy execution
• Strong technical foundation with experience in API design, microservices architecture, and enterprise system integrations
• Executive presence with demonstrated ability to present to C-level stakeholders, influence cross-functional teams, and drive consensus in complex enterprise environments
• Strong leadership skills and ability to influence without direct authority
• Understanding of financial compliance requirements including revenue recognition (ASC 606/IFRS 15), audit controls, and enterprise reporting needs
• Bachelor's degree in Business, Computer Science, or related field

Responsibilities

• Drive Product Strategy - Own end-to-end product roadmap for next-generation contract objects and order orchestration services that power complex enterprise quote-to-cash workflows
• Lead Customer-Facing Innovation - Partner directly with enterprise customers, deal desk teams, and financial operations leaders to identify opportunities and validate solutions that drive measurable business impact
• Shape Market Positioning - Serve as the primary evangelist for new order management capabilities through customer advisory boards, industry conferences, and analyst briefings
• Enable Revenue Growth - Design and launch products that accelerate deal velocity, reduce quote-to-cash cycle times, and unlock new revenue streams for enterprise customers
• Drive Cross-Functional Excellence - Lead complex initiatives spanning engineering, sales, customer success, and finance teams to deliver integrated solutions that exceed customer expectations
• Establish Thought Leadership - Author content, speak at industry events, and build Zuora's reputation as the leader in enterprise commerce innovation

Preferred Qualifications

• Experience with subscription billing platforms (Zuora, Chargebee, Recurly) or enterprise ERP systems (Salesforce CPQ, Oracle, SAP)
• Background in financial operations, deal desk, or revenue operations roles
• MBA or relevant advanced degree

Benefits

• Competitive compensation, corporate bonus program and performance rewards, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing