Billing Specialist

Summary

Join SonderMind as a Healthcare Billing Specialist and play a crucial role in revenue operations, ensuring smooth client and provider billing processes. You will be responsible for tasks such as benefit verification, handling billing inquiries, processing insurance claims, and resolving outstanding client balances. This position requires strong communication skills, knowledge of insurance plans, and experience in healthcare billing and collections. SonderMind offers a competitive salary, comprehensive benefits including health insurance, paid time off, and professional development opportunities, and a supportive work environment.

Requirements

• Knowledge of insurance plans and contractual arrangements affecting payments
• 1+ years of direct customer service in the healthcare industry or related field
• Insurance collection experience (benefit verification, billing and collection, appeals.)
• Demonstrated accounts receivable experience
• Comfort and interest in working in a fast-paced, ever evolving environment
• Intermediate Excel skills

Responsibilities

• Review client benefit verification responses
• Handle client and provider billing inquiry escalations
• Reprocessing and submitting insurance claims for payment
• Resolve outstanding client balances through claims reconciliation with Managed Care payors

Preferred Qualifications

• Demonstrated success in revenue-cycle innovation
• Experience in a start-up environment
• Self-motivated and driven

Benefits

• The hourly pay rate for this role is $23.00 per hour
• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!