Prompt Therapy Solutions Inc is hiring a
Billing Success Manager

Summary

The job is for a Billing Success Manager at Prompt, a healthcare technology company that delivers automated software to rehab therapy businesses. The role involves being an expert on the Prompt platform to provide training and support to billing teams. The company values talent, has a healthy approach, and aims to have a positive impact on the industry.

Requirements

• Must have 2+ years in the medical billing industry
• Must have experience billing for outpatient physical therapy clinics
• Very strong technical skills operating various software platforms
• Highly Proficient in MS Excel
• Understanding and learning software must be a passion of yours
• Possess strong written and verbal skills
• Highly motivated to work in a fast paced environment where you will need to work outside normal working hours at times
• Prepared to grow very quickly into your role and take on greater responsibilities as needed
• Be comfortable owning your own workload

Responsibilities

• Meet with billing teams to train them on billing best practices and assist in their transition over to Prompt
• Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt
• Understand unique team needs to help configure and develop workflows with their new EMR/PM system
• Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system
• Be each customer’s champion by providing ongoing support via our help desk platform helping them find solutions to their inquiries
• Be highly proficient in reporting and spreadsheet manipulation to be able to effectively take customers through their relevant billing success metrics

Benefits

• Competitive salaries
• Remote environment
• Potential equity compensation for outstanding performance
• 401k
• Health Insurance Benefits
• Generous PTO
• Company-wide sponsored lunches