Brand Partnerships Manager

Summary

Join Jobber's Brand Marketing and Communications team as a Brand Partnerships Manager! You will manage relationships with online influencers, research and onboard new partners, create engaging content, and drive new customer acquisition. This role requires experience in influencer and digital marketing, strong communication skills, and the ability to collaborate effectively. You will be responsible for measuring campaign success and proactively optimizing strategies. Jobber offers a comprehensive compensation package, including extended health benefits, retirement savings plan matching, stock options, and a dedicated Talent Development function. The company fosters a supportive and inclusive work environment.

Requirements

• Direct influencer and digital marketing experience. You have a proven track record of managing social media-driven campaigns
• The ability to collaborate. You’ll be working with your Brand Marketing and Communication teammates as well as other teams in the Marketing department to support campaigns, events and tradeshows by facilitating discussions with partners and managing engagements and contracts
• Strong communication skills. You’ll be reaching out to and engaging with new and existing brand partners or influencers, so being clear, direct, and responsive with your communication is key—both externally and internally
• Excited to search for and present new opportunities to grow. You’re an expert in influencer marketing and you’re ambitious about finding and presenting new ways to drive efficiencies through processes, tests, or opportunities to optimize
• Comfortable wearing multiple hats. This role requires someone who is comfortable taking on administrative tasks, market research, and creative ideation or collaboration while executing on daily tasks
• Solid customer service skills. You’ll build relationships to earn trust quickly, and will take a consultative approach to providing meaningful feedback directly with brand partners. Through these relationships you’ll have a strong commitment to providing the best experience possible
• Ambition and humility . You don’t accept the status quo simply because “it’s what we’ve always done.” You push for better, newer, and more innovative ways to do things—all while staying humble
• The ability to travel. You may get the opportunity to represent Jobber at our trade shows and customer events across North America

Responsibilities

• Be a brand champion. You’ll contribute to the reach and reputation of our brand through influencer marketing by supporting and contributing to ideas for campaigns, events, initiatives, and resources for our brand partners
• Research and recruit new brand partners. With a keen eye for what works on social media, you’ll research new potential brand partners who would be interested in using Jobber for their own business and who would be a good brand fit to represent Jobber as a brand partner across their online networks/community
• Build authentic relationships. You’ll support existing brand partner relationships with a consultative approach to prioritize performance and collaborate with brand partners to promote Jobber through ongoing campaigns, events or other engagements
• Support content for other teams. Customers relate to shared experiences with others, so you’ll assist in amplifying and contributing to ideas to collaborate with our brand partners on other content across the Marketing team so our brand partners can be leveraged and featured cross-functionally across the company
• Dig into the data. You’ll be responsible for measuring, monitoring, and reporting on the success of individual brand partners while making sure best practices are in place and posts are accurate and follow participation expectations
• Drive impactful business results. You’ll balance and report on how the content your brand partners produce contributes to the Jobber brand while also hitting specific performance targets, including leads generated and ultimately driving revenue through partner referrals/acquisition
• Be a strategic contributor. You have a good understanding of the balance between measurable outcomes and brand centric initiatives and how to evaluate if a brand partner is meeting expectations
• Proactively optimize. You’ll independently look for opportunities through your own research and experience to optimize your roster of influencers to drive new leads and customers
• Connect and engage with their network. You’ll communicate regularly with brand partners, ensuring they have all the supporting materials to share about Jobber on their platforms. You’ll assist in creating monthly campaigns and sharing customized coaching directly with brand partners by taking a consultative approach, based on post engagement and performance in the program

Preferred Qualifications

• Sales experience or previous hands-on marketing experience for a SaaS company or tech startup
• Education in Marketing, Business, Strategy, or related fields. BA, BS, MBA or MS in Marketing, Business or related field is a plus
• Experience managing or running paid campaigns on social media and with influencers

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family