Quantum Metric is hiring a
Business Consultant, Remote - United States
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Business Consultant
🏢 Quantum Metric
💵 $75k-$125k
📍United States
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Summary
The job is for a Customer Success Business Consultant at Quantum Metric, a remote-first company with a focus on diversity and inclusion. The role involves driving client enablement of the Quantum Metric platform, providing training sessions, developing consultative relationships, and deriving actionable insights to improve digital experiences.
Requirements
- Must be fluent in Spanish and English
- 2+ years serving in a digital analytics or consulting role
- Must be able to analyze quantitative data to draw meaningful conclusions and make data driven recommendations. Enjoys solving complex problems without straight forward solutions
- Must be a self-starter, who thrives in fast-paced, start-up environments
- Must have client facing experience and be comfortable in a training / subject matter expert (SME) capacity
- Excellent verbal and written communication skills with exemplary presentation skills. Must feel comfortable training large audiences of 50+ individuals
- Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities
Responsibilities
- Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences
- Provide training sessions across a plethora of use cases to enable customers to solve business challenges across business and technical organizational functions
- Develop a consultative relationship with each client via an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and KPIs
- Drive improvement to customer business results through taking action on insights surfaced through the Quantum Metric platform
- Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and effectively execute on their digital strategy via daily client interactions
- Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit customers and provide enablement onsite
- Proactively analyze customer data using the Quantum Metric platform to surface data driven improvements to digital experiences
- Create presentations that summarize actionable opportunities for digital optimization and revenue recovery. Present findings with data driven recommendations and supporting analysis to key client stakeholders
- Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption through business value
Benefits
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD
- Healthy Rewards – Discount Programs
- Calm App access
- 401k and Options / Equity
- 13 company holidays
- Unlimited Paid Time Off
- Sick leave
- Parental/Adoption Leave
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Please let Quantum Metric know you found this job on JobsCollider. Thanks! 🙏