Business Continuity Partner

Summary

Join Parloa as a Business Continuity Partner and play a critical role in strengthening the resilience of our digital systems, operations, and infrastructure. You will develop, implement, and maintain business continuity and crisis management strategies. Responsibilities include business continuity planning, crisis management, incident response, training, policy development, and collaboration with stakeholders. A Bachelor's or Master's degree in a related field and hands-on BCMS experience are required. The ideal candidate will possess strong knowledge of IT infrastructure, risk management, and security best practices. Parloa offers a hybrid work environment, attractive compensation, training budget, flexible hours, and various other benefits.

Requirements

• Bachelor’s or Master’s degree in IT, Business, or a related field
• Hands-on experience implementing a Business Continuity Management System (BCMS) aligned with ISO 22301:2019
• Proven track record in developing and executing IT business continuity, disaster recovery, and crisis management strategies
• Strong knowledge of Digital & IT infrastructures, risk management, and security & network best practices
• Ability to stay composed and make sound decisions in high-pressure situations
• Familiarity with relevant laws, regulations, and industry standards related to business continuity and crisis management

Responsibilities

• Support the development of a robust business continuity strategy
• Conduct risk assessments and business impact analyses to identify vulnerabilities, assess critical processes, and define disaster recovery strategies
• Establish and lead a cross-functional crisis management team
• Develop and implement crisis response and disaster recovery plans to minimize operational disruptions
• Collaborate with the Security Operations Team to develop and maintain incident response plans aligned with central processes, ensuring effective mitigation and recovery
• Conduct training sessions, simulations, and awareness initiatives to equip employees with the skills to respond effectively to crises and disruptions
• Develop and update business continuity and crisis management policies in line with industry best practices and regulatory requirements, ensuring ongoing compliance
• Work closely with Operations & Technology leaders, Global Compliance, and external stakeholders to align business continuity efforts
• Establish communication protocols for effective information exchange during incidents
• Work closely with team members of the IS&T Governance team to keep track of relevant regulations, frameworks, and contractual obligations
• Support in answering RFPs for potential prospects and current customers

Preferred Qualifications

• Certifications such as CBCP, CISM, CRISC, and ISO 22301
• Experience with ServiceNow GRC, RSA Archer, or similar
• Change Management Expertise

Benefits

• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days
• Attractive compensation package with equity options
• Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
• Flexible working hours, 28 vacation days, and workation opportunities
• Regular team events, game nights, and other social activities
• A beautiful office with flair in the heart of Berlin or Munich with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals, and drinks