Business Continuity Partner

Summary

Join a diverse team at Parloa as a Business Continuity Partner, playing a critical role in strengthening the resilience of digital systems, operations, and infrastructure. You will develop, implement, and maintain business continuity and crisis management strategies, ensuring effective responses to disruptions. Responsibilities include business continuity planning, crisis management, incident response, training, policy development, and collaboration with stakeholders. The ideal candidate possesses a Bachelor's or Master's degree in a related field, hands-on BCMS implementation experience aligned with ISO 22301:2019, and a proven track record in developing and executing IT business continuity strategies. Parloa offers competitive compensation, flexible working hours, 28 vacation days, a training budget, and a hybrid work environment.

Requirements

• Bachelor’s or Master’s degree in IT, Business, or a related field
• Hands-on experience implementing a Business Continuity Management System (BCMS) aligned with ISO 22301:2019
• Proven track record in developing and executing IT business continuity, disaster recovery, and crisis management strategies
• Strong knowledge of Digital & IT infrastructures, risk management, and security & network best practices
• Ability to stay composed and make sound decisions in high-pressure situations
• Familiarity with relevant laws, regulations, and industry standards related to business continuity and crisis management

Responsibilities

• Support the development of a robust business continuity strategy
• Conduct risk assessments and business impact analyses to identify vulnerabilities, assess critical processes, and define disaster recovery strategies
• Establish and lead a cross-functional crisis management team
• Develop and implement crisis response and disaster recovery plans to minimize operational disruptions
• Collaborate with the Security Operations Team to develop and maintain incident response plans aligned with central processes, ensuring effective mitigation and recovery
• Conduct training sessions, simulations, and awareness initiatives to equip employees with the skills to respond effectively to crises and disruptions
• Develop and update business continuity and crisis management policies in line with industry best practices and regulatory requirements, ensuring ongoing compliance
• Work closely with Operations & Technology leaders, Global Compliance, and external stakeholders to align business continuity efforts
• Establish communication protocols for effective information exchange during incidents
• Work closely with team members of the IS&T Governance team to keep track of relevant regulations, frameworks, and contractual obligations
• Support in answering RFPs for potential prospects and current customers

Preferred Qualifications

• Certifications such as CBCP, CISM, CRISC, and ISO 22301
• Experience with ServiceNow GRC, RSA Archer, or similar
• Change Management Expertise

Benefits

• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
• Competitive compensation and equity package
• Flexible working hours, 28 vacation days and workation opportunities
• Access to a training and development budget for continuous professional growth
• Regular team events, game nights, and other social activities
• Hybrid work environment