Business Development Manager

Summary

Join Daniels as a Business Development Manager and play a critical role in driving new business, expanding our client base, and strategically growing our book of business. You will manage an existing portfolio, build and maintain key stakeholder relationships, identify upsell opportunities, and ensure targets and satisfaction levels are met. This role requires a deep understanding of customer departments and committees. The position can be remote anywhere in North America, with 30% travel expected. You will develop and execute growth strategies, formulate customer call strategies, manage client relationships, and possess in-depth product knowledge. You will also prepare business proposals, collaborate on contracts, conduct market research, and analyze industry trends.

Requirements

• 5+ years of sales experience
• Experience selling into the Dialysis Market (or Clinic / Diagnostic Laboratory Market)
• Strong relationship building and stakeholder management skills
• Experience with design and implementation of business development strategies
• Strong conflict resolution capabilities
• Proven ability to negotiate
• Excellent verbal and written communication skills
• Possesses self-motivation and the ability to motivate a team
• Strong presentation skills with value based selling confidence
• Outstanding computer-based skills; Salesforce.com , Microsoft Office, etc

Responsibilities

• Develop and execute growth strategies that align with defined key business metrics, in order to produce revenue growth, cost savings and profitability
• Focus on increasing the territory client base and expanding the regional book of business in order to achieve annual targets
• Formulate an effective customer call strategy to maximize opportunities within the territory, utilizing Salesforce as the primary Customer Relationship Management tool
• Travel within the designated territory as required to assess prospects and connect with customers
• Manage and retain relationships with existing clients and facilitate the transition of any new client connections across to the account manager to maintain day to day interactions
• Possess an in-depth knowledge of our full line of product and service offerings in order to present our value proposition to multiple levels throughout potential accounts
• Identify, map and match business strengths to the needs of clients
• Prepare business proposals that focus on Daniels’ competitive advantage and value propositions to present to prospective clients
• Collaborate with our commercial team in the drafting and reviewing of client contracts
• Engage in contract negotiation with account prospects and existing customers
• Conduct market research for business opportunities and viable income streams
• Analyze industry trends (locally and internationally) to monitor the potential business impact
• Assist in portfolio management of current customers and drive upsell opportunities
• Produce reports on the territory successes and areas requiring development in conjunction with the Regional Manager, constantly review all sales activities, targets, and strategies in order to maximize results
• Drive growth within the Dialysis Market (or Clinic / Diagnostic Laboratory Market for the other)

Preferred Qualifications

Hospital services or related service industry experience

Benefits

• $90,000 - $130,000 a year
• Base salary plus commission scheme