Business Development Manager

Summary

Join our team as a Business Development Manager and drive the company’s growth in A2P SMS and VoIP markets. You will build and scale strategic partnerships with international mobile network operators (MNOs), aggregators, CPaaS platforms, and OTTs. This role demands strategic thinking, a deep understanding of the global messaging and voice ecosystem, and the ability to influence commercial and product direction. You will develop and execute go-to-market strategies, identify new business opportunities, and manage the full sales cycle. Success in this role requires strong negotiation skills, financial modeling expertise, and the ability to work cross-functionally with various teams. The ideal candidate will have a proven track record of exceeding commercial commitments and KPIs.

Requirements

• 3+ years of experience in international telecom business development, sales, or partnerships — specifically within A2P SMS, VoIP, or CPaaS
• In-depth understanding of the global telecom ecosystem: MNOs, aggregators, CPaaS vendors, monetization models, and operator filtering policies
• Familiarity with A2P SMS delivery models: identify gray routes, firewalls, SIM-box detection, direct vs. hub-based routing
• Proven experience negotiating interconnect agreements, termination rates, and revenue share models
• Strong grasp of SMS and voice traffic monetization: pricing strategies, traffic types, routing logic
• Demonstrated ability to structure and defend business cases, including financial modelling and ROI analysis
• Track record of executing against commercial commitments and KPIs defined in client business cases
• Fluency in English (written and verbal) is required; other languages are a plus
• Proficiency in CRM tools (Salesforce, Jira) and data-driven sales reporting
• Independent, proactive, and goal-oriented work style with strong execution skills

Responsibilities

• Develop and execute go-to-market strategies for A2P SMS and VoIP termination across global markets
• Identify and pursue new business opportunities with MNOs, MVNOs, SMS hubs, CPaaS providers, and major OTT players
• Own the full sales cycle — from lead generation to negotiation and contract closure
• Strategically expand presence in high-value regions through routing relationships
• Build and present detailed business cases for new client partnerships, including projected traffic volumes, revenue forecasts, and margin analysis
• Take full ownership of business case execution, ensuring agreed KPIs and commercial outcomes are tracked and achieved
• Monitor market trends, pricing, regulations, and messaging policies across countries and operators
• Evaluate and optimize delivery routes, including direct-to-carrier, hybrid, and fallback routing models
• Represent the company at global industry events
• Provide feedback to product and operations teams to enhance competitiveness and client satisfaction
• Work cross-functionally with legal, finance, and technical teams to support and execute deals

Preferred Qualifications

• A strong personal network in the telecom industry, particularly among MNOs and global aggregators
• Understanding of SMPP/SIP protocols, API integration models, and CPaaS architecture
• Experience launching partner programs, white-label services, or SaaS-based telecom platforms
• Previous exposure to high-growth international environments or telecom tech start-ups

Benefits

• Competitive salary and performance-based bonuses
• 21 days annual paid leave
• Flexible working hours and a supportive work-life balance culture
• Remote-friendly working setup
• Team events and company outings
• Access to professional development programs and continuous training