Business Development Manager

Summary

Join Emerging Travel Group, a global travel-tech company, as a remote Hotel Contracts Manager based in Spain. You will conduct market analysis, contract with hotels, negotiate rates, and build strong relationships with hotel partners. Responsibilities include managing the entire contracting process, ensuring compliance, and collaborating with internal teams. The role requires experience in the online travel industry or hotel contracting, strong negotiation and analytical skills, fluency in Spanish and English, and an international mindset. Travel up to 30% of the time is required. The company offers flexible schedules, remote work opportunities, internal training programs, and various employee benefits.

Requirements

• Minimum of 2 years of successful experience in online travel industry or hotel contracting role within the hospitality industry
• Established network of hotel contacts and business leads
• Demonstrated experience in market analysis and strategy development, used to data-driven decision-making, metrics-driven and good with numbers
• Experience in negotiating contracts and agreements with accommodation partners
• Familiarity with revenue management principals & strategies
• Ambitious, team player, eager to learn, proactive, results-oriented and comfortable in a fast-paced environment
• Strong communication skills, both verbal and written, to interact with hotels and internal teams, as well as excellent organizational skills to manage multiple hotel contracts and agreements simultaneously
• Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence
• Fluent in Spanish and English
• Up to 30% of travel time may be required

Responsibilities

• Conduct thorough market analysis and research to identify potential opportunities for growth in designated destinations
• Stay abreast of industry trends, competitor activities, and market demands to inform contracting strategies
• Utilise extranet tools and negotiation skills to directly contract with hotels, ensuring favourable terms, rates, and inventory allocation
• Build and maintain strong relationships with hotel partners to maximise mutual benefits and enhance our competitive position
• Negotiate competitive rates, discounts, and value added amenities with hotel partners to secure preferential pricing for our clients
• Proactively communicate special offers, promotions, and unique selling points to clients to enhance their overall experience and satisfaction
• Monitor the performance of contracted hotels, including occupancy rates, revenue generation, and client feedback
• Ensure that contracted rates align with market demands and client expectations while maintaining profitability for the company
• Manage the entire contracting process, from initial negotiations to contract execution and renewal
• Ensure all contractual agreements are accurately documented, compliant with company policies, and effectively communicated to relevant stakeholders
• Collaborate closely with internal stakeholders, including sales, operations, and product teams, to align contracting efforts with business objectives and client needs
• Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events
• Provide regular updates and reports on market trends, contracting activities, and performance metrics
• Ensure compliance with legal and regulatory requirements governing hotel contracts, including data privacy, antitrust laws, and industry standards
• Mitigate potential risks associated with contract negotiations and maintain a thorough understanding of contractual terms and conditions

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation