Business Development Manager

Summary

Join ShopBack as a Business Development Manager to accelerate the growth of ShopBack Pay in Malaysia. Lead outbound prospecting to acquire strategic merchants, manage the commercial cycle from lead generation to closing deals, and participate in industry events to expand ShopBack Pay's presence. Maintain a sales pipeline, utilize Salesforce, collaborate with various teams, contribute to growth strategies, and track industry trends. This role requires at least 2 years of sales and business development experience, a strong network in key categories, creative problem-solving skills, self-motivation, and a strong sense of ownership. ShopBack offers competitive compensation, career progression, a collaborative culture, work-from-anywhere benefits, and Flow Day Thursdays.

Requirements

• At least 2 years of experience in sales and business development
• Strong network in our key categories (i.e. Food & Beverage/ Grocery /Fashion/ Pharmacy)
• Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!
• Self-motivated and driven to excel and deliver
• Self-starter with a strong sense of ownership, goal-driven, and committed to delivering high performance

Responsibilities

• Lead daily outbound prospecting efforts to identify, engage, and acquire strategic merchants to accelerate ShopBack Pay adoption
• Manage the full commercial cycle from lead generation, pitching, and negotiation to closing deals, onboarding merchants and Go-To-Market Plan
• Actively participate in industry events, conferences, and networking opportunities to expand ShopBack Pay’s footprint and build strategic partnerships
• Maintain a structured and accurate sales pipeline, ensuring consistent deal flow and effective revenue forecasting
• Using Salesforce to track progress, optimize sales workflows, and maintain sales pipeline hygiene
• Work closely with marketing, account management, operations, and tech teams to execute growth strategies and enhance merchant experiences
• Contributing ideas and driving initiatives to scale merchant adoption rate and solidify our first mover advantage in Malaysia
• Track industry trends, competitor movements, and consumer behavior to uncover new growth opportunities

Benefits

• Competitive compensation based on your performance
• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally
• Flow Day Thursday (1-day a week, optional to work from home or office)